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For Companies At a Glance
- Tasks: Manage warranty claims and invoicing while ensuring top-notch customer service.
- Company: Join Sytner Group, a prestigious dealership known for excellence in the motor industry.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and flexible working patterns.
- Why this job: Be part of a supportive culture that values your contributions and offers career development.
- Qualifications: Previous admin experience is essential; motor industry knowledge is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at West London Audi. As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.
Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role.
Why Sytner?
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Warranty Administrator employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the warranty processes specific to the motor industry. Understanding how warranty claims are submitted and processed will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former Warranty Administrators in the automotive sector. They can provide insights into the role and may even refer you internally, which can boost your chances of landing the job.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed conflicting demands in previous roles. This will show that you can thrive in a fast-paced environment like Sytner.
✨Tip Number 4
Research Sytner Group's values and culture. Tailoring your conversation during the interview to reflect how your personal values align with theirs can make a strong impression.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience, especially any roles related to warranty administration. Emphasise your organisational skills and ability to manage conflicting demands.
Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to Sytner Group and how your skills align with the role of Warranty Administrator. Mention any relevant experience in the motor industry or familiarity with systems like Kerridge.
Showcase Interpersonal Skills: Since excellent interpersonal skills are crucial for this role, provide examples in your application of how you've developed strong relationships with customers and colleagues in past positions.
Highlight Flexibility: Mention your willingness to work flexible hours, including weekends, as this is important for the role. Demonstrating your commitment to providing high levels of service will make your application stand out.
How to prepare for a job interview at Sytner
✨Showcase Your Administrative Skills
Since previous experience in an administrative capacity is essential, be prepared to discuss your past roles. Highlight specific examples where you successfully managed tasks, prioritised conflicting demands, and maintained organisation in a busy environment.
✨Demonstrate Industry Knowledge
While knowledge of the motor industry and the Kerridge system is advantageous, it's important to show your enthusiasm for learning. Research the company and the automotive sector to demonstrate your interest and understanding during the interview.
✨Emphasise Interpersonal Skills
Strong interpersonal skills are crucial for this role. Be ready to share examples of how you've built cooperative relationships with colleagues and customers in the past. This will show that you can contribute positively to the team dynamic.
✨Prepare for Flexibility Questions
As the role may require working flexible patterns, including weekends, be prepared to discuss your availability and willingness to adapt. Show that you understand the importance of providing excellent service to customers at all times.
