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- Tasks: Join our team as a Parts Advisor, assisting customers with parts identification and stock management.
- Company: Sytner Group is a leading automotive retailer committed to excellence and customer service.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values your contributions and offers career development opportunities.
- Qualifications: Experience in the automotive industry and strong communication skills are essential.
- Other info: Flexible working patterns available, including weekends, to provide top-notch service.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Trade Parts Centre.
As a Sytner Parts Advisor, you will demonstrate a \’One Team\’ approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have experience in a similar role within the motor industry and be IT literate.
High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.
We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
When applying for this role please consider that we require candidates to have Parts Advisor experience within the automotive industry as a minimum requirement for this role.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please
Trade Parts Telesales Advisor employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Parts Telesales Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry. Understanding the common parts and accessories, as well as their functions, will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires excellent communication with customers, practice scenarios where you can demonstrate your ability to handle inquiries and provide solutions effectively.
✨Tip Number 3
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Sytner.
✨Tip Number 4
Showcase your IT literacy. Be prepared to discuss any relevant software or systems you've used in previous roles, as being tech-savvy is crucial for managing stock levels and processing orders efficiently.
We think you need these skills to ace Trade Parts Telesales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor in the automotive industry. Emphasise your communication skills, customer service experience, and any relevant IT literacy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to Sytner's team.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and attention to detail. These are crucial for managing stock levels and ensuring prompt responses to customer requests.
Show Enthusiasm for the Role: Express your enthusiasm for the position and the company in your application. Mention why you want to work at Sytner Group and how their values align with your own.
How to prepare for a job interview at Sytner
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to assist customers, as this aligns with Sytner's values.
✨Demonstrate Your Industry Knowledge
Since experience in the automotive industry is crucial, be prepared to discuss your knowledge of vehicle parts and accessories. Highlight any relevant experience you have and be ready to answer questions about common parts and their functions.
✨Emphasise Your Communication Skills
Effective communication is key for a Parts Advisor role. Practice articulating your thoughts clearly and confidently, and consider discussing how you've successfully communicated with both customers and colleagues in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer inquiries. Think of examples where you identified parts quickly or resolved issues efficiently, showcasing your organisational skills and attention to detail.
