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- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Sytner Group is a leading automotive retailer focused on exceptional customer experiences.
- Benefits: Enjoy a competitive salary, commission potential, company car, and discounts on gym memberships and retail.
- Why this job: Join a supportive team that values your contributions and offers career development opportunities.
- Qualifications: Customer service experience in retail and good interpersonal skills are essential.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
The predicted salary is between 21000 - 37520 £ per year.
Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £21,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it’s crucial you get the service right first time and every time.
About the role
Sytner Select Swindon have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £37,520, you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
About You
You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. When applying for this role please consider that we require candidates to have customer service experience within a retail environment.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Sales Executive employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the Sytner Group and their values. Understanding their commitment to customer service and employee development will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for delivering outstanding service, which is crucial for a Sales Executive role.
✨Tip Number 3
Practice your communication skills. As a Sales Executive, you'll need to engage effectively with customers. Role-playing scenarios with friends or family can help you feel more confident in handling various customer interactions.
✨Tip Number 4
Be ready for the assessment centre. Research common assessment centre activities and prepare accordingly. This could include group discussions or role-play exercises, so being well-prepared will set you apart from other candidates.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sytner Group is looking for in a Sales Executive. Highlight key responsibilities and required skills, such as customer service experience and interpersonal skills.
Tailor Your CV: Make sure your CV reflects your relevant experience in customer service or sales. Use specific examples that demonstrate your ability to engage with customers and provide outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention why you want to work for Sytner Group and how you can contribute to their mission of delivering first-class customer experiences.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by practising common interview questions and role-play scenarios related to customer interactions. Show your enthusiasm and readiness to engage with potential customers effectively.
How to prepare for a job interview at Sytner
✨Showcase Your Customer Service Skills
As a Sales Executive, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided exceptional customer service, highlighting how you understood and met customer needs.
✨Demonstrate Your Passion for Cars
Sytner Group values individuals who are passionate about the automotive industry. Be ready to discuss your interest in cars and how that passion can enhance the customer experience during the sales process.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various customer situations, such as dealing with a dissatisfied customer or guiding someone through the car buying process.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions. Inquire about the team culture, training opportunities, or how success is measured in the Sales Executive role. This shows your genuine interest in the position and the company.
