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- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Sytner Group is a leading automotive retailer focused on exceptional customer experiences.
- Benefits: Enjoy flexible working hours, generous commission, and discounts on cars and gym memberships.
- Why this job: Join a supportive team that values your contributions and offers career development opportunities.
- Qualifications: Customer service experience in retail and good interpersonal skills are essential.
- Other info: Assessment centre attendance may be required during the application process.
The predicted salary is between 21000 - 35000 £ per year.
Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £21,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it’s crucial you get the service right first time and every time.
About the role
As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £35,000, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
About You
You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a threshold level of prior exposure and participation.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Sales Executive employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with Sytner Group's values and customer service philosophy. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to showcase your interpersonal skills by thinking of specific examples from your past experiences where you delivered outstanding customer service. This will help you stand out as a candidate who truly understands the importance of customer engagement.
✨Tip Number 3
Research the latest trends in the automotive industry, especially regarding customer preferences and buying behaviours. Being knowledgeable about the market can give you an edge in discussions with potential customers and during your interview.
✨Tip Number 4
Be ready for the assessment centre by practising common sales scenarios and role-playing exercises. This will help you feel more confident and prepared to demonstrate your sales skills and customer service approach in a practical setting.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sytner Group is looking for in a Sales Executive. Highlight key responsibilities and required skills, such as customer service experience and interpersonal skills.
Tailor Your CV: Make sure your CV reflects your relevant experience in customer service and sales. Use specific examples that demonstrate your ability to engage with customers and provide outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention why you want to work for Sytner Group and how you can contribute to their mission of delivering first-class customer experiences.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by practising common interview questions and role-play scenarios related to customer interactions. Show your enthusiasm and readiness to engage with potential customers effectively.
How to prepare for a job interview at Sytner
✨Showcase Your Customer Service Skills
As a Sales Executive, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided exceptional customer service, highlighting how you resolved issues and ensured customer satisfaction.
✨Understand the Product
Familiarise yourself with the cars and services offered by Sytner Group. Being knowledgeable about the products will not only impress your interviewers but also help you answer questions confidently and demonstrate your genuine interest in the role.
✨Demonstrate Flexibility
Since the role may require working weekends and flexible hours, be prepared to discuss your availability. Show that you are adaptable and willing to meet the needs of the business while maintaining a positive attitude.
✨Prepare for Assessment Centre Activities
If you're asked to attend an assessment centre, practice common group activities and role-playing scenarios. This will help you feel more comfortable and allow you to showcase your teamwork and communication skills effectively.
