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- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Join Sytner Group, a leader in the automotive industry known for exceptional customer service.
- Benefits: Enjoy flexible hours, generous commission, and discounts on cars, gym memberships, and more.
- Why this job: Be part of a supportive team that values your contributions and offers career growth opportunities.
- Qualifications: Customer service experience in retail is essential; a valid UK driving licence is a plus.
- Other info: Assessment centre attendance may be required during the application process.
The predicted salary is between 24000 - 36000 £ per year.
Sytner Group are excited to offer a Permanent Sales Consultant role with a basic salary of £20,000 and the potential to make a generous commission.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Our Sales Consultants really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.
Joining us as a Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it\’s crucial you get the service right first time and every time.
Interested? Read on for what we are looking for…
About the role
Mercedes Benz of Swindon have an exciting opportunity available for an individual who comes from some form of customer service or sales background.
As a Mercedes Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car.
Mercedes Benz Sales Consultant work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
On top of your salary and very achievable OTE of £45,000, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
About You
You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.
A full and valid UK driving licence will also be of benefit.
Please note you may be asked to attend an assessment centre.
When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please
Sales Consultant employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the Mercedes Benz brand and its values. Understanding their customer service philosophy will help you align your approach during interviews and demonstrate your commitment to delivering exceptional experiences.
✨Tip Number 2
Prepare for potential role-play scenarios that may arise during the assessment centre. Practising how to handle customer inquiries and objections can showcase your interpersonal skills and ability to engage effectively with customers.
✨Tip Number 3
Network with current or former employees of Sytner Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Demonstrate your passion for cars and customer service during your interactions. Sharing personal experiences related to car buying or customer service can create a connection with the interviewers and highlight your enthusiasm for the role.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service or sales experience. Use specific examples that demonstrate your interpersonal skills and ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer service. Mention why you are interested in the Sales Consultant role at Sytner Group and how your background aligns with their values.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and adaptability. These are crucial for a Sales Consultant role where understanding customer needs is key.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by researching common interview questions and role-play scenarios. Practice articulating your experiences and how they relate to the job requirements.
How to prepare for a job interview at Sytner
✨Showcase Your Customer Service Skills
As a Sales Consultant, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided exceptional customer service, highlighting how you understood and met customer needs.
✨Demonstrate Product Knowledge
Familiarise yourself with the Mercedes Benz brand and its vehicles. Being able to discuss features, benefits, and the buying process will show your enthusiasm and readiness for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific customer situations. Think about scenarios where you turned a negative experience into a positive one, and be ready to share these stories.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured for Sales Consultants at Sytner.
