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- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Sytner Group is a leading automotive retailer focused on exceptional customer experiences.
- Benefits: Enjoy flexible working hours, generous commission, and discounts on cars and gym memberships.
- Why this job: Join a supportive team that values your contributions and offers career development opportunities.
- Qualifications: Customer service experience in retail is essential; good interpersonal skills are a must.
- Other info: A full UK driving licence is beneficial; assessment centre attendance may be required.
The predicted salary is between 21600 - 36000 £ per year.
Sytner Group are excited to offer a Permanent Sales Executive role in MINI Luton with the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time.
About the role
Sytner Luton have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
On top of your salary and very achievable OTE you will benefit from:
- Subsidised Manufacturer Car Purchase schemes for your family
- Discounted MOT and servicing
- A colleague introduction reward scheme
- Discounted Gym membership
- Discounts with popular high street retailers
About You
When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
MINI Sales Executive employer: Sytner
Contact Detail:
Sytner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MINI Sales Executive
✨Tip Number 1
Familiarise yourself with the MINI brand and its values. Understanding what makes MINI unique will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on engaging with customers, think of examples from your past experiences where you provided exceptional service or resolved issues effectively.
✨Tip Number 3
Prepare for potential assessment centre activities. These may include role-playing scenarios or group discussions, so practice showcasing your interpersonal skills and teamwork in a sales context.
✨Tip Number 4
Network with current or former Sytner employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace MINI Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. Use specific examples that demonstrate your ability to engage with customers and provide excellent service, as this is crucial for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention why you want to work for Sytner Group specifically and how you can contribute to their commitment to outstanding customer experiences.
Highlight Relevant Skills: In your application, emphasise your interpersonal skills and any experience you have in retail or sales environments. This will help demonstrate that you are well-suited for the role and can effectively communicate with customers.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by researching common interview questions and role-playing scenarios related to customer service. Be ready to showcase your problem-solving skills and ability to handle customer inquiries effectively.
How to prepare for a job interview at Sytner
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples from your past roles. Highlight situations where you went above and beyond to meet customer needs, as this will demonstrate your commitment to delivering outstanding service.
✨Understand the MINI Brand
Familiarise yourself with the MINI brand and its values. Research recent models, features, and any unique selling points. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Prepare for Role-Playing Scenarios
You may be asked to participate in role-playing exercises during the interview. Practice common sales scenarios, such as handling objections or closing a sale. This will help you feel more confident and showcase your sales skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the Sales Executive role. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
