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- Tasks: Support the workshop manager in running a high-volume, efficient workshop.
- Company: Join Sytner Jaguar Land Rover, a leader in luxury vehicle service and customer satisfaction.
- Benefits: Enjoy 33 days of holiday, discounted gym memberships, and a great work environment.
- Why this job: Be part of a prestigious brand with a commitment to career development and outstanding service.
- Qualifications: Experience in a similar role with strong communication and management skills required.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Sytner Jaguar Land Rover Bristol, are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop.
Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development.
As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller you will need to be skilled in all aspects of running a high volume prestige workshop that operates with over 17 productive; in addition to dealing with our retail customers, we also deal with Jaguar Land Rover Breakdowns.
Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are \\\\\\\\\\\\\\\’Fixed First Visit\\\\\\\\\\\\\\\’ in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand.
We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\\\\\\\\\\\\\\\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here .
Unsure? Read on…
We represent over 23 of the world\\\\\\\\\\\\\\\’s most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-timeLocation Detail: Bristol, Avon, BS10 7SR
Service Workshop Controller, Sytner Jaguar Land Rover Bristol employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Workshop Controller, Sytner Jaguar Land Rover Bristol
✨Tip Number 1
Familiarize yourself with the specific processes and standards of Sytner Jaguar Land Rover. Understanding their commitment to quality workmanship and customer service will help you align your experience with their expectations.
✨Tip Number 2
Highlight your experience in managing high-volume workshops, especially in a prestige environment. Be ready to discuss specific examples where you ensured repairs were 'Fixed First Visit' and how you maintained high standards.
✨Tip Number 3
Showcase your communication skills during the interview. Being able to effectively manage a team and interact with retail customers is crucial, so prepare to demonstrate how you've successfully done this in past roles.
✨Tip Number 4
Express your enthusiasm for working with prestigious brands like Jaguar Land Rover. Your passion for the automotive industry and commitment to continuous improvement will resonate well with the hiring team.
We think you need these skills to ace Service Workshop Controller, Sytner Jaguar Land Rover Bristol
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Workshop Controller at Sytner Jaguar Land Rover Bristol. Highlight your experience in managing a high-volume workshop and your commitment to quality workmanship in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the job description. Emphasize your ability to ensure repairs are 'Fixed First Visit' and your excellent communication skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples from your past experiences that demonstrate your ability to manage a team and deliver outstanding customer service.
Highlight Your Commitment to Development: In your application, express your interest in continuous improvement and career development. Mention any relevant training or certifications you have completed that would benefit your role as a Workshop Controller.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your past experiences where you ensured a positive experience for customers, especially in a high-pressure environment.
✨Demonstrate Your Workshop Management Skills
Be prepared to discuss your experience in managing a busy workshop. Highlight your ability to ensure repairs are 'Fixed First Visit' and how you maintain quality workmanship while leading a team.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle communication with both your team and customers.
✨Emphasize Your Commitment to Continuous Improvement
Sytner values continuous improvement, so share how you have contributed to enhancing processes or training in your previous roles. Discuss any relevant training or development you've pursued to stay at the top of your game.
