At a Glance
- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Join Sytner Group, a leader in the automotive industry with 140 UK dealerships.
- Benefits: Enjoy flexible hours, generous commission, and discounts on cars and gym memberships.
- Why this job: Be part of a supportive team that values your contributions and offers career growth.
- Qualifications: Customer service experience and good interpersonal skills are essential; a driving licence is a plus.
- Other info: Assessment centre attendance may be required; we embrace diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Sytner Group are excited to offer a Permanent Sales Consultant role with a competitive salary and the potential to earn generous commission. Our Sales Consultants really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time.
About the role
Mercedes-Benz of Northampton have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Mercedes-Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Mercedes-Benz Sales Consultants work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
On top of your salary and very achievable OTE, you will also benefit from:
- Subsidised Manufacturer Car Purchase schemes for your family
- Discounted MOT and servicing
- A colleague introduction reward scheme
- Discounted Gym membership
- Discounts with popular high street retailers
About You
You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here.
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent’ and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-time
Location Detail: Northampton, Northamptonshire, NN3 9HG
Sales Consultant, Mercedes-Benz of Northampton employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant, Mercedes-Benz of Northampton
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its vehicles. Understanding the features, benefits, and unique selling points of their cars will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about delivering first-class experiences, practice active listening and empathy to better understand customer needs and build rapport.
✨Tip Number 3
Prepare for the assessment centre by researching common sales scenarios and role-playing them with a friend. This will help you feel more confident and ready to showcase your skills in a practical setting.
✨Tip Number 4
Network with current or former employees of Sytner Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Consultant, Mercedes-Benz of Northampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sytner Group is looking for in a Sales Consultant. Highlight key responsibilities and required skills, such as customer service experience and interpersonal skills.
Tailor Your CV: Make sure your CV reflects your relevant experience in sales or customer service. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the automotive industry. Mention why you want to work for Sytner Group and how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Sytner Group
✨Showcase Your Customer Service Skills
As a Sales Consultant, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided exceptional customer service, highlighting how you understood and met customer needs.
✨Demonstrate Your Passion for Cars
Express your enthusiasm for the automotive industry and specifically for Mercedes-Benz. Research the brand's values and latest models, and be ready to discuss what excites you about their vehicles.
✨Prepare for Role-Playing Scenarios
You may be asked to participate in role-playing exercises during the interview. Practice common sales scenarios, focusing on how you would approach a customer looking to buy a car, ensuring you highlight your interpersonal skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career development paths. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.