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For Companies At a Glance
- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Join Sytner Group, representing 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy a competitive salary, generous commission, and perks like discounted gym memberships and car purchase schemes.
- Why this job: Be part of a supportive team that values your contribution and offers career development opportunities.
- Qualifications: Customer service or sales experience is preferred; a valid UK driving license is beneficial.
- Other info: Flexible working patterns and a commitment to diversity and inclusion make this role unique.
The predicted salary is between 24000 - 42000 £ per year.
Sytner Group are excited to offer a Permanent Sales Consultant role with a basic salary of £20,000 and the potential to make a generous commission.
Our Sales Consultant really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.
Joining us as a Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it\\\’s crucial you get the service right first time and every time.
Interested? Read on for what we are looking for…
About the role
Mercedes-Benz of Cheltenham & Gloucester have an exciting opportunity available for an individual who comes from some form of customer service or sales background.
As a Mercedes-Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car.
Mercedes-Benz Sales Consultant work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
On top of your salary and very achievable OTE of £42,500, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
About You
You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.
A full and valid UK driving licence will also be of benefit.
Please note you may be asked to attend an assessment centre.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\\\’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here .
Unsure? Read on…
We represent over 23 of the world\\\’s most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-timeLocation Detail: Gloucester, Gloucestershire, GL2 9QJ
Sales Consultant, Mercedes-Benz of Cheltenham & Gloucester employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant, Mercedes-Benz of Cheltenham & Gloucester
✨Tip Number 1
Familiarize yourself with the Mercedes-Benz brand and its vehicles. Understanding the features, benefits, and unique selling points of their cars will help you engage customers effectively and answer their questions confidently.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in a sales scenario. Role-playing can help you become more comfortable with customer interactions and improve your ability to understand and meet their needs.
✨Tip Number 3
Be prepared for the assessment centre by researching common sales scenarios and practicing your responses. This will help you demonstrate your problem-solving skills and customer service orientation during the evaluation.
✨Tip Number 4
Show your enthusiasm for the role and the company during interviews. Expressing genuine interest in delivering outstanding customer service and being part of the Sytner Group will make you stand out as a candidate.
We think you need these skills to ace Sales Consultant, Mercedes-Benz of Cheltenham & Gloucester
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sales Consultant at Mercedes-Benz of Cheltenham & Gloucester. Highlight your customer service experience and how it aligns with their expectations.
Tailor Your CV: Customize your CV to emphasize relevant sales or customer service experience. Use keywords from the job description to demonstrate that you are a perfect fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer service. Mention specific examples from your past experiences that illustrate your interpersonal skills and ability to engage with customers.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by practicing common interview questions and scenarios related to sales and customer service. Show your enthusiasm for the brand and the role during this process.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your past experiences where you went above and beyond to meet a customer's needs.
✨Demonstrate Your Interpersonal Skills
Since this role requires strong interpersonal skills, be prepared to engage in a friendly and professional manner during the interview. Practice active listening and show genuine interest in the interviewer's questions.
✨Know the Brand Inside Out
Familiarize yourself with Mercedes-Benz and its values. Be ready to discuss what makes the brand unique and how you can contribute to enhancing the customer experience at their dealerships.
✨Prepare for Assessment Centre Activities
If you're asked to attend an assessment centre, prepare for group activities or role-playing scenarios. Practice working collaboratively with others and showcasing your sales skills in a team setting.
