At a Glance
- Tasks: Engage with customers to guide them through their car buying journey.
- Company: Join Sytner Group, a leader in the automotive industry with 140 UK dealerships.
- Benefits: Enjoy flexible hours, generous commission, and discounts on cars, gym memberships, and more.
- Why this job: Be part of a team that values customer service and personal growth in a supportive environment.
- Qualifications: Customer service or sales experience is preferred; a valid UK driving license is beneficial.
- Other info: Assessment center attendance may be required; we celebrate diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Sytner Group are excited to offer a Permanent Sales Consultant role with the potential to make a generous commission. Our Mercedes-Benz Sales Consultants really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it\\\\\\\\\\\\\\'s crucial you get the service right first time and every time. Interested? Read on for what we are looking for… About the role Mercedes-Benz of Bristol have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Mercedes-Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Mercedes-Benz Sales Consultants work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE, you will benefit from subsidised Manufacturer Car Purchase schemes for you & family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. Why Sytner?Sytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.Enhanced Holiday Entitlement – 33 days inc. bank holidaysIndustry-leading Maternity, Paternity and Adoption PayCareer DevelopmentRecognition of Long Service every 5 yearsDiscounted Car SchemesHigh Street DiscountsDiscounted Gym membershipsCycle to work schemeOne day a year paid voluntary / community workAt Sytner, our values and the way we behave are important to us.
We have a working environment where we value and respect every individual\\\\\\\\\\\\\\'s unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process please click here.Unsure? Read on…We represent over 23 of the world\\\\\\\\\\\\\\'s most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.Job Type: Full-timeLocation Detail: Bristol, Avon, BS10 7UB
Sales Consultant, Mercedes-Benz of Bristol employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant, Mercedes-Benz of Bristol
✨Tip Number 1
Familiarize yourself with the Mercedes-Benz brand and its vehicles. Understanding the features, benefits, and unique selling points of their cars will help you engage customers effectively and answer their questions confidently.
✨Tip Number 2
Highlight your customer service experience during the interview. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will demonstrate your ability to provide first-class service.
✨Tip Number 3
Show your enthusiasm for the automotive industry. Discuss any relevant interests or experiences that showcase your passion for cars and customer interaction, as this can set you apart from other candidates.
✨Tip Number 4
Be ready for the assessment centre by practicing common sales scenarios. Role-playing different customer interactions can help you feel more comfortable and prepared to demonstrate your skills in a real-world setting.
We think you need these skills to ace Sales Consultant, Mercedes-Benz of Bristol
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Consultant position. Understand the key responsibilities and the skills required, especially focusing on customer service and sales experience.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service or sales. Use specific examples that demonstrate your interpersonal skills and ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering outstanding customer service. Mention why you are interested in working for Mercedes-Benz of Bristol and how you align with their values.
Prepare for Assessment Centre: If invited to an assessment centre, prepare by practicing common interview questions and role-playing scenarios related to customer interactions. Show your enthusiasm and readiness to contribute to the team.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to meet customer needs.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experience and how you successfully engaged with customers. Highlight any achievements or targets you met, as this will showcase your ability to drive sales.
✨Know the Brand
Familiarize yourself with Mercedes-Benz and its values. Being knowledgeable about the brand will help you connect with the interviewers and show that you are genuinely interested in the role.
✨Be Ready for Role-Playing Scenarios
Since you may be asked to attend an assessment center, practice common sales scenarios. This will help you feel more comfortable demonstrating your skills in a simulated environment.