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- Tasks: Engage customers and promote Porsche's unique offerings in a dynamic retail environment.
- Company: Join Sytner Group, representing over 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Be part of a motivated team, develop your skills, and work with a luxury brand.
- Qualifications: Retail experience and a passion for exceptional customer service are essential.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity is available for a Porsche Pro to join our team at Porsche Centre Chester. As a Porsche Pro, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Porsche, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Porsche. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.
Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-time
Location Detail: Ellesmere Port, Merseyside, CH65 9LF
Porsche Pro, Porsche Centre Chester employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porsche Pro, Porsche Centre Chester
✨Tip Number 1
Familiarise yourself with the Porsche brand and its unique selling points. Understanding the features and benefits of Porsche vehicles will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions confidently, ensuring you can build rapport and provide exceptional service.
✨Tip Number 3
Network with current or former employees of Porsche Centre Chester. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your enthusiasm for the automotive industry in your conversations. Being genuinely excited about cars and customer service will resonate well with the hiring team and demonstrate that you're a great fit for the role.
We think you need these skills to ace Porsche Pro, Porsche Centre Chester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Porsche Pro does. Highlight your customer service experience and any relevant retail background in your application.
Show Your Passion: Express your enthusiasm for the Porsche brand and your commitment to delivering exceptional customer service. Use specific examples from your past experiences to demonstrate this passion.
Tailor Your CV: Make sure your CV is tailored to the role. Emphasise skills that align with the job requirements, such as communication, rapport-building, and knowledge of luxury brands.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your excitement about the opportunity to work with Porsche. Mention how you can contribute to the team and enhance customer experiences.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Porsche
Make sure to express your enthusiasm for the Porsche brand during the interview. Share any personal experiences or knowledge you have about Porsche vehicles, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Highlight Customer Service Skills
Since the role focuses on exceptional customer care, be prepared to discuss your previous retail experience. Provide specific examples of how you've successfully handled customer interactions and resolved issues, showcasing your ability to maintain high service standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to go above and beyond for a customer, and be ready to explain your thought process and the outcome.
✨Research the Company Culture
Familiarise yourself with Sytner Group's values and commitment to diversity and inclusion. Understanding their culture will allow you to align your answers with their expectations and show that you are a good fit for their team.
