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- Tasks: Join our team as a Parts Advisor, assisting customers with parts identification and stock management.
- Company: Sytner Group represents over 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Be part of a supportive culture that values your contributions and offers career development.
- Qualifications: Experience in the motor industry and strong communication skills are essential.
- Other info: Flexible working patterns available, including weekends, to provide top-notch customer service.
The predicted salary is between 24000 - 36000 £ per year.
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Nottingham Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent’ and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-time
Location Detail: Nottingham, Nottinghamshire, NG7 2SZ
Parts Advisor, Nottingham Audi employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor, Nottingham Audi
✨Tip Number 1
Familiarise yourself with the specific vehicle brands that Nottingham Audi represents. Understanding the parts and accessories for these brands will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on effective communication with customers. Consider role-playing scenarios with friends or family to practice handling various customer inquiries and situations.
✨Tip Number 3
Network with current or former employees of Sytner Group or Nottingham Audi. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock inventory list of vehicle parts. This will show your potential employer that you understand the importance of stock management and are proactive in your approach to the role.
We think you need these skills to ace Parts Advisor, Nottingham Audi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor industry, particularly any roles similar to a Parts Advisor. Emphasise your IT literacy and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've successfully assisted customers in the past, and how you can contribute to Sytner's 'One Team' approach.
Highlight Organisational Skills: In your application, be sure to mention your organisational skills and attention to detail. Provide examples of how you've managed stock levels or maintained inventory in previous roles, as this is a key responsibility of the Parts Advisor position.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for working with Nottingham Audi and the Sytner Group. Research the company and mention what excites you about their values and commitment to continuous improvement in your application.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to assist customers, as this aligns with what Sytner Group values.
✨Demonstrate Your Organisational Skills
Since the role requires high levels of organisation and attention to detail, prepare to discuss how you manage tasks and prioritise effectively. You could mention any systems or methods you use to keep track of stock levels or orders.
✨Prepare for Technical Questions
As a Parts Advisor, you'll need to be IT literate and familiar with vehicle parts. Brush up on your knowledge of automotive terminology and be ready to answer questions about parts identification and sourcing.
✨Practice Effective Communication
Since the role involves communicating with both customers and colleagues, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter, such as assisting a customer over the phone or face-to-face.
