At a Glance
- Tasks: Engage customers and promote BMW products while providing exceptional service.
- Company: Join Sytner Group, a leader in luxury vehicle sales with a focus on talent development.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Kickstart your career with a prestigious brand and a supportive team culture.
- Qualifications: Retail experience and a passion for customer service are ideal for this role.
- Other info: This apprenticeship offers a pathway to becoming a certified BMW Sales Executive.
An amazing opportunity has arisen for a BMW Sales Apprentice to join our team at BMW Sunningdale. Are you ready to kick start an exciting and challenging career with us?
About the role
This is a unique programme to Sytner, delivered by the BMW Group Training Academy. As a Sytner BMW Sales Apprentice, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. During the first 12 months of this comprehensive training programme, you will be the dedicated BMW Sales Apprentice widely known as a BMW Genius. You will have the opportunity to learn and experience everything there is to know about the BMW product range and technology without the requirement to sell. Your role will be customer-focused, creating inspiration and excitement, offering exceptional customer service and personalised care. You will become a certified BMW Sales Executive with an exceedingly bright future! You will use your product knowledge and customer experience to promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role with weekend working on a rota to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have previous experience working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most!
Level 4 Sales Apprenticeship - Overview
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Full-time
Location Detail: Ascot, Berkshire, SL5 0EX
BMW Sales Apprentice, Sytner Sunningdale employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMW Sales Apprentice, Sytner Sunningdale
✨Tip Number 1
Familiarise yourself with the BMW brand and its product range. Understanding the unique selling points of BMW vehicles will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through retail or volunteer work, showcasing your ability to build rapport and provide exceptional service will set you apart as a candidate.
✨Tip Number 3
Network with current employees or apprentices at Sytner. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 4
Demonstrate your enthusiasm for learning and personal development. Highlight any relevant training or courses you've undertaken that show your commitment to excelling in customer service and sales, as this aligns with Sytner's values.
We think you need these skills to ace BMW Sales Apprentice, Sytner Sunningdale
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Sytner is looking for in a BMW Sales Apprentice. Highlight key responsibilities and required skills, such as customer service experience and enthusiasm for the brand.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in retail or customer service. Emphasise any achievements that demonstrate your ability to engage with customers and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for BMW and customer service. Use specific examples from your past experiences to illustrate how you meet the qualities they are looking for, such as self-motivation and enthusiasm.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for BMW
Make sure to express your enthusiasm for the BMW brand during the interview. Research the latest models and technologies, and be ready to discuss what excites you about them. This will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Experience
Since this role is heavily focused on customer interaction, be prepared to share specific examples of your previous retail or customer service experience. Discuss how you handled challenging situations and maintained exceptional service, as this will show your suitability for the position.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready for your interviewers can set you apart. Ask about the training programme, opportunities for progression, or the team culture at Sytner. This shows that you are engaged and serious about your potential future with the company.
✨Demonstrate Team Spirit
Sytner values teamwork, so be sure to convey your ability to work well with others. Share experiences where you collaborated effectively in a team setting, and highlight how you can contribute positively to the team dynamic at BMW Sunningdale.