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- Tasks: Manage warranty claims and support workshop operations with precision and efficiency.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on talent development.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a range of high street discounts.
- Why this job: Be part of a prestigious brand and make a real impact in a dynamic team.
- Qualifications: Previous experience as a Warranty Administrator is essential.
- Other info: Embrace a culture of diversity, inclusion, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly organised and detail oriented Warranty Administrator to join our Porsche Aftersales team. This is a key role supporting workshop operations, ensuring warranty claims are processed accurately, efficiently, and in full compliance with Porsche UK and Porsche AG standards.
Key Responsibilities
- Accurately prepare, submit, and monitor all warranty and goodwill claims.
- Review job cards, technician notes, and supporting documents to ensure compliance.
- Maintain up-to-date knowledge of Porsche warranty policies and procedures.
- Liaise with technicians, service advisors, and the Aftersales Manager to resolve queries.
- Monitor outstanding claims, audit results, and recoveries to maximise warranty performance.
- Support internal and external warranty audits.
- Maintain organised records and documentation for all claims.
- Coach and develop the Technical Team with new process or repair methods.
When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please visit our website.
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Porsche Warranty Administrator in Glasgow employer: SYTNER GROUP LTD
Contact Detail:
SYTNER GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porsche Warranty Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work with Porsche or in warranty roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on Porsche's warranty policies and procedures. Show us you know your stuff by discussing how you’ve handled warranty claims in the past and how you can bring that experience to our team.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through it. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Porsche Warranty Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Administrator role. Highlight your relevant experience and skills that match the job description, especially your knowledge of warranty processes and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your organisational skills and attention to detail.
Showcase Your Knowledge: Demonstrate your understanding of Porsche warranty policies in your application. This shows us that you’re not just applying for any job, but that you’re genuinely interested in this position and the brand.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SYTNER GROUP LTD
✨Know Your Warranty Policies
Before the interview, make sure you brush up on Porsche's warranty policies and procedures. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in how the company operates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to warranty claims. Think of examples from your past experience where you successfully resolved issues or improved processes, as this will demonstrate your problem-solving skills.
✨Showcase Your Organisational Skills
As a Warranty Administrator, being organised is key. Be ready to share how you manage your workload, keep track of claims, and ensure compliance. You might even want to bring a sample of your organisational tools or methods to discuss during the interview.
✨Engage with the Team
Since the role involves liaising with technicians and service advisors, be prepared to talk about how you work collaboratively. Highlight any experiences where you coached or supported a team, as this aligns with the company's focus on development and teamwork.
