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- Tasks: Join our team as a Sales Administrator, providing top-notch support to our sales crew.
- Company: Derby Audi is part of Sytner Group, representing 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days of holiday, discounted gym memberships, and a cycle-to-work scheme.
- Why this job: Be part of a supportive culture that values your contributions and prioritizes customer satisfaction.
- Qualifications: No specific industry experience needed; just bring your organizational skills and passion for service.
- Other info: Flexible working patterns available, including weekends, to ensure excellent customer service.
The predicted salary is between 24000 - 36000 £ per year.
Derby Audi is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.
As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.
Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.
We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.
Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
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Enhanced Holiday Entitlement – 33 days inc. bank holidays
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Industry-leading Maternity, Paternity and Adoption Pay
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Career Development
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Recognition of Long Service every 5 years
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Discounted Car Schemes
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High Street Discounts
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Discounted Gym memberships
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Cycle to work scheme
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One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here.
Unsure? Read on…
We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sales Administrator employer: Sytner Group Limited
Contact Detail:
Sytner Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the automotive industry and the specific brands represented by Derby Audi. Understanding the products and services offered will help you engage more effectively with the sales team and customers.
✨Tip Number 2
Highlight your organizational skills during the interview. Since the role requires managing multiple tasks in a busy environment, be prepared to share examples of how you've successfully handled similar situations in the past.
✨Tip Number 3
Demonstrate your commitment to customer service by preparing to discuss how you've gone above and beyond for customers in previous roles. This will show that you align with Sytner's values and dedication to customer satisfaction.
✨Tip Number 4
Be ready to discuss your IT skills and any relevant software you’ve used in previous administrative roles. Proficiency in these areas is crucial for supporting the sales team effectively.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Administrator position at Derby Audi. Make sure you understand the key responsibilities and required skills, such as providing exceptional customer service and administrative support.
Highlight Relevant Experience: Even if you don't have specific industry experience, emphasize any previous administrative roles or customer service experiences in your CV and cover letter. Showcase your organizational skills, attention to detail, and ability to thrive in a busy environment.
Tailor Your Application: Customize your CV and cover letter to reflect the values and requirements mentioned in the job description. Use keywords from the listing, such as 'customer satisfaction' and 'administrative support', to demonstrate that you are a great fit for the role.
Show Enthusiasm: In your cover letter, express your passion for providing excellent customer service and your eagerness to contribute to the team at Derby Audi. Mention your willingness to work flexible hours, including weekends, to meet customer needs.
How to prepare for a job interview at Sytner Group Limited
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your ability to handle inquiries promptly and effectively.
✨Demonstrate Organizational Skills
As a Sales Administrator, being organized is crucial. Discuss your methods for staying organized and managing multiple tasks, especially in a high-pressure environment. You might want to mention any tools or systems you use to keep track of your work.
✨Highlight Your IT Proficiency
Proficient IT skills are mentioned as advantageous. Be ready to talk about your experience with relevant software and tools, and if possible, provide examples of how you've used technology to improve efficiency in your previous roles.
✨Express Your Willingness to Learn
Even though no specific industry experience is required, showing enthusiasm for learning about the automotive industry can set you apart. Talk about your eagerness to adapt and grow within the company, and how you plan to contribute to the team.
