At a Glance
- Tasks: Support the Service Manager and Advisors to deliver top-notch customer service.
- Company: Join Sytner Jaguar Land Rover, a leader in luxury vehicle service.
- Benefits: Enjoy 33 days holiday, career development, and discounts on cars and gyms.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team that values your contributions and growth.
- Qualifications: Strong admin skills and a passion for excellent customer service.
The predicted salary is between 22050 - 26950 £ per year.
About the role
Sytner Jaguar Land Rover South West London is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service.
Working as a Sytner Service Administrator you will:
- administer all preparation work required for vehicle arrivals
- adhere to strict processes
- support the service team with telephone enquiries
- complete invoicing
- examine paperwork to ensure quality standards are met
- carry out self-audits before filing
Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
Jaguar Land Rover Service Administrator in Sunbury-on-Thames employer: Sytner Group Careers
Sytner MINI Wolverhampton is an exceptional employer that prioritises employee development and customer satisfaction. With a strong focus on training and career progression, our team members benefit from comprehensive in-house learning and manufacturer courses, fostering a supportive work culture. Located in a vibrant area, we offer flexible working patterns to accommodate our employees' needs while ensuring they can deliver outstanding service to our customers.
