At a Glance
- Tasks: Lead the Aftersales operation, driving financial success and exceptional customer experiences.
- Company: Join Rolls-Royce Motor Cars, a brand synonymous with luxury and excellence.
- Benefits: Enjoy 27 days holiday, a company car, private medical insurance, and career development opportunities.
- Other info: Work in a supportive environment that values continuous improvement and individual contributions.
- Why this job: Be part of a prestigious brand and make a real impact on customer satisfaction.
- Qualifications: Previous motor industry experience and strong leadership skills are essential.
The predicted salary is between 49500 - 60500 £ per year.
As Aftersales Manager at Rolls-Royce Motor Cars Sunningdale, you will take responsibility for the commercial performance and day-to-day leadership of our Aftersales operation, encompassing the sale of parts, labour hours, MOT, lubricants, tyres, subcontracted sales and Bodyshop.
This is a key leadership position with a clear focus on driving financial success, maximising every appropriate revenue opportunity and ensuring the department consistently delivers against its operational and commercial objectives.
Equally important is the experience we provide to every Rolls-Royce client. The expectations associated with the marque extend far beyond traditional automotive customer service, requiring an exceptional level of attention, discretion and personalisation at every stage of the ownership journey. You will lead from the front, setting uncompromising standards for your team and ensuring every client interaction reflects the higher-touch, effortless and truly exceptional experience expected of Rolls-Royce Motor Cars.
About you
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Why Sytner?
- Enhanced Holiday Entitlement – 27 days plus bank holidays
- Company Car
- Industry-leading Maternity, Paternity and Adoption Pay
- Private Medical Insurance
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- Career Development
- Enhanced Pension Entitlement
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues.
Rolls-Royce Aftersales Manager in Bracknell employer: Sytner Group Careers
Sytner MINI Wolverhampton is an exceptional employer that prioritises employee development and customer satisfaction. With a strong focus on training and career progression, our team members benefit from comprehensive in-house learning and manufacturer courses, fostering a supportive work culture. Located in a vibrant area, we offer flexible working patterns to accommodate our employees' needs while ensuring they can deliver outstanding service to our customers.
