Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change.
Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK’s number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers
WearelookingforaWaterImplementationAnalysttojoinoursuccessfulSiteServicesteam.ThisroleishomebasedwithtraveltoourKirkhamheadofficerequired.
RoleandResponsibilities
The Water team requires an organized, self-starter to manage a workload of project and audit recommendations to realise savings and refunds for our customers. The team are responsible for auditing water accounts and reviewing opportunities to assist our clients with cost recovery and implementing savings.
Reporting to the Head of Water Auditing, the successful candidate will be confident in dealing with internal account managers, suppliers and clients, have experience in using CRMs and strong IT skills.
Thesuccessfulcandidate'sresponsibilitieswillincludebutnotbelimitedto:
- UsingourinternalCRMsystem,submitandtrackrefundandsavingsopportunitiesasdirectedbytheWaterAuditteamfollowinganalysisoron-siteaudits.
- Managealogofclaimsformultiplecustomers,compileevidencepackstosupportchallengesandclaimstosuppliers.
- Scheduleworkflowtofollowupandescalateatappropriatetimes.
- Managingthesubmissionofrefundallowanceswhereappropriate.
- Maintainanddeveloppositiverelationshipswithclientsuppliers(waterretailersandwholesalers)and3rdpartycontractorstoeffectivelyresolvequeriesandclaimsraised.
- ProvideregularMIreportingoftheprogressofclaimssubmitted,forecastandlogofcompletedandsuccessfulclaims.
- Attendandcontributetosuppliermeetingsasrequired.
- Reportauditrecommendationsandresultstoclients.
- Recording/updatingprocesseswherenecessary.
- Takeanactivepartinprocesstransitiontoincreasespeed/efficiencyofquerysubmission,followupandresolution.
- ReadandcomplywiththecompanyHealth&SafetyPolicy;takingreasonablecarefortheHealth&Safetyofthemselvesandothers;co-operatewithmanagersandotheremployeesinfulfillingourobjectivesandstatutoryduties.
QualificationsandExperienceRequirements
- Confidentandprofessionaltelephonemanner
- ExperienceworkingwithCRMsystems
- ExcellentEnglishandMathematics
- AgoodworkingknowledgeofMicrosoftOfficeapplications(Excelessential)
- Aninquiringmindsetanddeterminationtoovercomeobstaclestopursueclaimstoasuccessfulresolution
- Abilitytomeetdeadlinesandprioritiseactivities
- Abilitytoanalysetechnicalreportsanddeveloprecommendationsinplainlanguage
- Haveapositiveattitude,integrity&self-motivation
- Diligentandwithaneyefordetail
- WaterIndustryexperience
- GoodknowledgeofthecurrentandhistoricUKWatermarketregulations
- KnowledgeandunderstandingofUKWatermarketpricingandchargingschedules
- Abilitytosupportandleadsystem&processdevelopmentopportunities
- Goodnetworking&interpersonalskillsacrossclient&deliveryteams
- Teamplayerwillingtosupportothers
Whatweoffer
- Traininganddevelopmentopportunities
- Companypension
- Lifeinsurance
- Enhancedmaternityandpaternity
- Benefitsportal,withawiderangeofbenefits
- 4pmfinishonFriday
Ifyourequireanyreasonableadjustmentsduringtherecruitmentprocess,pleaseletusknow.
Water Implementation Analyst employer: SystemsLink 2000 Ltd
Inspired is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation in the energy sector. With opportunities for professional growth and development, employees benefit from a supportive team environment while working remotely, allowing for flexibility and work-life balance. The chance to contribute to impactful energy procurement projects makes this role not only rewarding but also meaningful.
