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- Tasks: Develop and configure ServiceNow workflows and support ITSM/ITOM modules.
- Company: Join Systematix, a global consulting firm with a commitment to diversity and inclusion.
- Benefits: Remote work, competitive pay, and a chance to work on impactful projects.
- Why this job: Make a difference in life sciences by enhancing critical IT services.
- Qualifications: 5+ years of ServiceNow development experience and strong problem-solving skills.
- Other info: Dynamic role with opportunities for growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are Systematix and we are currently looking for a ServiceNow Developer for our Life science client.
ABOUT THE PROJECT: Our client is a global life sciences organization operating in a highly regulated environment and undertaking a large-scale ServiceNow implementation across multiple regions and operating companies. The program spans core ITSM and ITOM modules and is focused on standardizing service management processes, improving operational visibility, and strengthening platform governance at an enterprise level. The ServiceNow platform supports mission-critical IT services and integrates with a complex ecosystem of infrastructure, application, and monitoring tools. This role will contribute to both new functionality and ongoing platform optimization.
Responsibilities:
- Developing and configuring ServiceNow workflows, business rules, client scripts, and applications
- Supporting ITSM modules including Incident, Problem, Change, Request, and Service Catalog
- Supporting ITOM capabilities such as Discovery, Service Mapping, Event Management, and CMDB integrations
- Designing and maintaining integrations using REST/SOAP APIs and MID Servers
- Supporting CMDB data models, relationships, and reconciliation rules
- Troubleshooting platform issues, defects, and performance challenges
- Collaborating with Business Analysts, Functional Consultants, and Test Leads to deliver high-quality solutions
- Ensuring development aligns with ServiceNow best practices, platform standards, and regulatory expectations
About the Role:
- Location: UK or Europe (Remote)
- Duration: 6-month contract
- Work hours: Full-time, aligned to regional business hours
Qualifications:
- 5+ years of hands-on ServiceNow development experience in enterprise environments
- Strong experience developing solutions across ITSM and/or ITOM modules
- Experience building and supporting integrations using APIs and MID Servers
- Solid understanding of CMDB architecture, data models, and dependencies
- Experience working in regulated industries (life sciences, healthcare, manufacturing, or similar) is strongly preferred
- Ability to work independently while collaborating effectively within cross-functional delivery teams
- Strong problem-solving skills and attention to detail
AI Disclosure: We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions.
About Systematix / Diversity & Equality: Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. We value diverse cultures, perspectives, and experiences. Systematix Technology Consultants Inc. has adopted the Employment Equity Policy to promote the full participation and advancement of designated groups under the Canadian Human Rights Act and Employment Equity Act.
Systematix. Solutions Focused. People Driven.
ServiceNow Developers employer: Systematix group
Contact Detail:
Systematix group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developers
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and any cool integrations you've built. This will give potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and challenges. Practise explaining how you've tackled similar issues in the past, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Developers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, especially in ITSM and ITOM modules. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in regulated industries makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've tackled challenges in ServiceNow development. We’re looking for those strong problem-solving skills, so share how you’ve overcome obstacles in past projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Systematix group
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around ITSM and ITOM modules. Be ready to discuss specific workflows, business rules, and integrations you've worked on. This will show that you’re not just familiar with the platform but can also contribute effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled platform issues or performance challenges in the past. Highlight your troubleshooting process and how you collaborated with others to find solutions. This will demonstrate your ability to think critically and work well in a team.
✨Understand the Regulatory Landscape
Since the role is in a regulated environment, it’s crucial to understand the compliance aspects related to life sciences. Brush up on relevant regulations and be prepared to discuss how you’ve ensured compliance in your previous projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the project and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about their approach to platform governance or how they handle cross-functional collaboration.
