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- Tasks: Join us as a Senior Cloud Engineer, delivering top-notch cloud solutions and support.
- Company: A well-established Managed Service Provider in South West London.
- Benefits: Competitive salary, occasional travel, and a supportive team environment.
- Why this job: Be part of a dynamic team, enhancing cloud security and customer relationships.
- Qualifications: Experience in cloud technologies, especially SharePoint, and strong customer service skills required.
- Other info: Standard hours with occasional Saturday cover; office-based role.
The predicted salary is between 39000 - 48000 £ per year.
A well-established MSP have a new position for a Senior Cloud Engineer to join them at their offices in SW19.
Key Skills: Senior Cloud Engineer, sharepoint, FortiGate
Location: London, SW19 3BX
Travel: Occasional when required
Salary: Circa £45,000 – £48,000
As Senior Cloud Engineer you will be responsible for delivery of expertly configured cloud solutions (mainly sharepoint) and conditional access to ensure our clients can work safely with mainly Microsoft technologies.
Technical Skills
- Sharepoint creation and privilege management
- Ability to track and remediate compromised accounts.
- Working knowledge of a leading firewall vendor (FortiGate ideal)
- MDM skills
- O365 conditional access
- Knowledge of Power BI , PowerShell an advantage.
Cloud Management
- Update Security and Network information to accurately account for changes in infrastructure
- Test and rollout updates to firewalls and routers.
Operations
- Create scripts to improve cloud deployment and reporting mainly in sharepoint.
- Be a dedicated support point for detailed firewall questions.
- Ensure good working knowledge of cloud infrastructure and monitoring tools across the team.
- Work effectively with external suppliers who are used to delivering elements of the service
Customer Service
- Build good trust-based relationships with key customers & customer groups when providing support needs. Ensure that two-way feedback is developed relating to our products and services, current customer priorities, challenges and requirements.
- Ensure that a strong customer service ethos is provided.
Key Experience required
- Quality experience on a support helpdesk with a variety of technologies (MSP ideal).
- Certifications or demonstration that you have shown the initiative to broaden your horizon of technical knowledge.
- Standard work hours of 40 hours a week between core hours of 09:00 to 17:30. With a 4 week rotate to cover 8.00 start and Saturday emergency cover once a month for two key clients. Office based. A level of travel and working from other customer or client locations may be required from time to time.
Please click apply now for more details.
Senior Cloud Engineer in South West London employer: System Recruitment
Contact Detail:
System Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cloud Engineer in South West London
✨Tip Number 1
Familiarise yourself with SharePoint and its privilege management features. Being able to demonstrate your hands-on experience with SharePoint during discussions can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of FortiGate firewalls. If you can discuss specific scenarios where you've implemented or troubleshot firewall configurations, it will show your practical understanding and readiness for the role.
✨Tip Number 3
Highlight any experience you have with O365 conditional access and MDM solutions. Be prepared to share examples of how you've successfully managed security and access in previous roles.
✨Tip Number 4
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to build trust-based relationships with clients. This is crucial for the role, so having concrete examples ready will help you stand out.
We think you need these skills to ace Senior Cloud Engineer in South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SharePoint, FortiGate, and any relevant cloud technologies. Use specific examples to demonstrate your skills in cloud deployment and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Senior Cloud Engineer role. Mention how your background aligns with the company's needs, particularly in managing cloud solutions and building customer relationships.
Showcase Relevant Certifications: If you have any certifications related to cloud technologies or firewall management, be sure to include them in your application. This will demonstrate your commitment to professional development and technical expertise.
Highlight Problem-Solving Skills: Use your application to illustrate your ability to track and remediate compromised accounts. Provide examples of how you've successfully resolved technical issues in previous roles, especially in a support helpdesk environment.
How to prepare for a job interview at System Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SharePoint, FortiGate, and other relevant technologies. Highlight specific projects where you've successfully implemented cloud solutions or managed security protocols.
✨Demonstrate Customer Service Excellence
Since the role involves building trust-based relationships with clients, be ready to share examples of how you've provided exceptional customer service in previous positions. This could include resolving issues or improving client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding compromised accounts or cloud deployment challenges. Practise articulating your thought process and the steps you would take to resolve such issues.
✨Research the Company and Its Culture
Familiarise yourself with the company's values and mission. Understanding their approach to cloud solutions and customer service will help you align your answers with what they are looking for in a candidate.
