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- Tasks: Support customers and provide competitive quotes in a dynamic logistics environment.
- Company: Join a leading global logistics company with a strong reputation.
- Benefits: Attractive salary, full training, and opportunities for career advancement.
- Why this job: Make a difference in global shipping while developing your sales skills.
- Qualifications: Experience in customer support or sales in logistics is a plus.
- Other info: Ideal for those living near Southampton or willing to relocate.
The predicted salary is between 28000 - 32000 £ per year.
Job Type: Permanent
Location: Southampton
Post Code: SO14 7LW
Salary: £28,000 to £32,000
Start Date: ASAP
Leading Global Logistics company currently has a requirement to recruit an experienced Inside Sales Customer Support - Shipping Global Logistics. The position will be based at the Southampton Office.
Your role will include liaising with customers and overseas offices by phone and email. Deep-sea shipping experience either as a Freight Forwarder or with a line is desired. Full training will be provided.
Your role will involve:
- Providing competitive quotes to customers
- Ensuring quotes are sent accurately and with a fast turn around
- Following up quotes with customers via phone and asking relevant questions to secure the booking
- Competition mapping
- Feeding back any information that could help secure future bookings for customers to management/team leader
The role will suit individuals currently working as Customer Support, Inside Sales Support - Freight Forwarding, Internal Sales, Global Logistics, Deep Sea Freight, International Cargo and be living within a commutable distance of Warrington, St Helens, Liverpool, Chester, Widnes, Basildon, Essex or be willing to relocate.
Please forward your CV by clicking Apply Now.
Inside Sales Customer Support - Shipping Global Logistics in Northam employer: System Recruitment
Contact Detail:
System Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Customer Support - Shipping Global Logistics in Northam
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Inside Sales Customer Support role. Highlight your experience and how it aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Inside Sales Customer Support - Shipping Global Logistics in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and sales, especially in logistics. We want to see how your skills match the role, so don’t be shy about showcasing your deep-sea shipping experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the logistics industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since the role involves liaising with customers and overseas offices, highlight any relevant communication experience. Whether it's through phone or email, let us know how you’ve successfully managed customer interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at System Recruitment
✨Know Your Shipping Basics
Make sure you brush up on your deep-sea shipping knowledge. Understand the key terms and processes involved in freight forwarding and global logistics. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about common customer scenarios you might face in this role. Prepare examples of how you've handled similar situations in the past, focusing on your communication skills and ability to provide competitive quotes quickly.
✨Research the Company
Take some time to research the logistics company you're interviewing with. Understand their services, market position, and any recent news. This will help you tailor your answers and demonstrate that you're invested in being part of their team.
✨Practice Your Follow-Up Techniques
Since following up on quotes is a key part of the job, practice how you would approach this in an interview. Role-play with a friend or family member, focusing on asking relevant questions and securing bookings. This will help you feel more prepared and confident.
