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- Tasks: Provide competitive quotes and liaise with customers in a fast-paced environment.
- Company: Join a leading global logistics company with a strong reputation.
- Benefits: Attractive salary, full training, and opportunities for career advancement.
- Why this job: Make an impact in the shipping industry while developing your sales skills.
- Qualifications: Experience in deep-sea shipping or customer support is preferred.
- Other info: Dynamic team atmosphere with potential for relocation support.
The predicted salary is between 28000 - 32000 £ per year.
We are a leading global logistics company currently looking to recruit an experienced Inside Sales Customer Support for Shipping Global Logistics. The position will be based at the Southampton Office.
Your role will include liaising with customers and overseas offices by phone and email. Deep‑sea shipping experience either as a Freight Forwarder or with a line is desired. Full training will be provided.
Responsibilities- Providing competitive quotes to customers
- Ensuring quotes are sent accurately and with a fast turnaround
- Following up quotes with customers via phone and asking relevant questions to secure the booking
- Competition mapping
- Feeding back any information that could help secure future bookings for customers to management/team leader
- Desired experience: Deep‑sea shipping either as a Freight Forwarder or with a line.
- Must be able to produce competitive quotes, manage fast turnaround, and liaise effectively with customers and team leaders.
- Valid for individuals currently working as Customer Support, Inside Sales Support – Freight Forwarding, Internal Sales, Global Logistics, Deep Sea Freight, International Cargo, or those living within a commutable distance of Warrington, St Helens, Liverpool, Chester, Widnes, Basildon, Essex, or willing to relocate.
Please forward your CV by clicking Apply Now.
Inside Sales Customer Support - Shipping Global Logistics employer: System Recruitment
Contact Detail:
System Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Customer Support - Shipping Global Logistics
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Inside Sales Customer Support role. Highlight your deep-sea shipping experience and how you can provide competitive quotes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Inside Sales Customer Support - Shipping Global Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in deep-sea shipping and customer support. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how your background makes you a perfect fit for our Inside Sales Customer Support role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be liaising with customers and team leaders!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at System Recruitment
✨Know Your Shipping Stuff
Make sure you brush up on your deep-sea shipping knowledge. Understand the basics of freight forwarding and logistics, as well as any recent trends in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Quote Skills
Since providing competitive quotes is a key part of the job, practice how you would approach this task. Think about how to quickly assess customer needs and provide accurate quotes. You might even want to prepare a few examples to discuss during the interview.
✨Show Off Your Communication Skills
This role involves liaising with customers and team leaders, so be ready to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to manage customer relationships.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the company’s approach to competition mapping or how they support their Inside Sales Customer Support team. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
