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- Tasks: Provide top-notch customer support and competitive quotes in global logistics.
- Company: Join a leading global logistics company with a strong reputation.
- Benefits: Attractive salary, full training, and opportunities for career growth.
- Why this job: Make a real difference in shipping logistics while developing your skills.
- Qualifications: Experience in customer support or sales in freight forwarding is a plus.
- Other info: Dynamic team environment with potential for relocation support.
The predicted salary is between 28000 - 32000 £ per year.
Job Type: Permanent
Location: Southampton
Post Code: SO14 7LW
Salary: £28,000 to £32,000
Start Date: ASAP
Leading Global Logistics company currently has a requirement to recruit an experienced Inside Sales Customer Support - Shipping Global Logistics. The position will be based at the Southampton Office.
Your role will include liaising with customers and overseas offices by phone and email. Deep-sea shipping experience either as a Freight Forwarder or with a line is desired. Full training will be provided.
Your role will involve:
- Providing competitive quotes to customers
- Ensuring quotes are sent accurately and with a fast turn around
- Following up quotes with customers via phone and asking relevant questions to secure the booking
- Competition mapping
- Feeding back any information that could help secure future bookings for customers to management/team leader
The role will suit individuals currently working as Customer Support, Inside Sales Support - Freight Forwarding, Internal Sales, Global Logistics, Deep Sea Freight, International Cargo and be living within a commutable distance of Warrington, St Helens, Liverpool, Chester, Widnes, Basildon, Essex or be willing to relocate.
Please forward your CV by clicking Apply Now.
Locations
Inside Sales Customer Support - Shipping Global Logistics in Hampshire, Southampton employer: System Recruitment
Contact Detail:
System Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Customer Support - Shipping Global Logistics in Hampshire, Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain how your experience in customer support and sales makes you the perfect fit for the role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Inside Sales Customer Support role, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Inside Sales Customer Support - Shipping Global Logistics in Hampshire, Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and sales, especially in the logistics sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your deep-sea shipping experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Inside Sales Customer Support role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us in global logistics.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us quickly see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at System Recruitment
✨Know Your Shipping Stuff
Make sure you brush up on your deep-sea shipping knowledge. Understand the basics of freight forwarding and global logistics, as well as any specific terms or processes that might come up during the interview. This will show that you're not just interested in the role but also have a genuine understanding of the industry.
✨Practice Your Pitch
Prepare a brief introduction about yourself that highlights your relevant experience in customer support and sales. Be ready to discuss how your previous roles relate to the responsibilities of this position, especially around providing quotes and following up with customers. Practising this will help you sound confident and articulate.
✨Ask Smart Questions
During the interview, don’t hesitate to ask questions that demonstrate your interest in the company and the role. Inquire about their approach to competition mapping or how they ensure fast turnaround times for quotes. This shows that you’re thinking critically about the job and are eager to contribute.
✨Show Your Team Spirit
Since this role involves liaising with both customers and team members, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight any experiences where you’ve collaborated to secure bookings or improved processes, as teamwork is key in logistics.
