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- Tasks: Provide top-notch IT support and troubleshoot issues on the Trade Floor.
- Company: Join a leading Investment Bank in the heart of London.
- Benefits: Competitive pay, flexible hours, and a chance to grow your IT skills.
- Why this job: Be part of a dynamic team and make a real difference in tech support.
- Qualifications: Knowledge of Windows OS, IT protocols, and telecoms is essential.
- Other info: Opportunity to work autonomously and drive positive change in IT.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities.
Responsibilities:
- Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap.
- Following correct processes and procedures in line with standard operating procedures.
- Telecoms support included.
Tasks and Skills required:
- Provide high quality IT support.
- Good level of knowledge in all areas of IT troubleshooting - Windows OS environment.
- Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc.
- Good level of knowledge on Telecoms (Mobile phone/Dealerboards/Softphone).
- Quality documentation is created where necessary and updated.
- Being a proactive driver of change within the IT perimeter.
- Able to work autonomously.
Desktop Support Specialist in Stockport employer: System Recruitment Specialists
Contact Detail:
System Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Specialist in Stockport
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect Desktop Support Specialist role.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company and its tech stack, especially around Windows OS and IT protocols. Be ready to showcase your troubleshooting skills and how you can bridge gaps in knowledge on the trade floor.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Desktop Support Specialist gig!
We think you need these skills to ace Desktop Support Specialist in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in a Trade Floor environment. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting expertise and knowledge of IT protocols!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Support Specialist role. Share specific examples of how you've provided high-quality IT support and tackled challenges in previous roles.
Show Off Your Documentation Skills: Since quality documentation is key, mention any experience you have in creating or updating IT documentation. We love seeing candidates who understand the importance of clear communication and process adherence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at System Recruitment Specialists
✨Know Your Tech Inside Out
Make sure you brush up on your IT troubleshooting skills, especially in a Windows OS environment. Be ready to discuss specific protocols like TCP/IP, DNS, and DHCP, as well as your experience with telecoms support. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Think of specific scenarios where you had to troubleshoot a problem or improve a process. This will demonstrate your ability to work autonomously and be a proactive driver of change within the IT perimeter.
✨Understand the Business Context
Since this role is within an investment bank, it’s crucial to understand the unique challenges they face. Familiarise yourself with the trade floor environment and how IT support plays a vital role in their operations. This knowledge will show that you're not just technically savvy but also aware of the business side of things.
✨Emphasise Quality Documentation
Highlight your experience in creating and updating quality documentation. Being able to articulate the importance of maintaining accurate records and following standard operating procedures will set you apart. Prepare to discuss how you've done this in previous roles and why it's essential for effective IT support.