At a Glance
- Tasks: Provide top-notch IT support and maintenance for a bustling trade floor.
- Company: Join a leading investment bank with a dynamic IT support team.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be at the forefront of tech in finance and make a real difference.
- Qualifications: Strong IT troubleshooting skills and knowledge of telecoms and protocols.
The predicted salary is between 28800 - 43200 € per year.
We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities.
Responsibilities:
- Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap.
- Following correct processes and procedures in line with standard operating procedures.
- Telecoms support included.
Tasks and Skills required:
- Provide high quality IT support.
- Good level of knowledge in all areas of IT troubleshooting - Windows OS environment.
- Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc.
- Good level of knowledge on Telecoms (Mobile phone/Dealerboards/Softphone).
- Quality documentation is created where necessary and updated.
- Being a proactive driver of change within the IT perimeter.
- Able to work autonomously.
Desktop Support Specialist in Glasgow employer: System Recruitment Specialists
As a Desktop Support Specialist at our prestigious Investment Bank in London, you will thrive in a dynamic and collaborative work environment that prioritises employee growth and development. We offer competitive benefits, a strong focus on work-life balance, and the opportunity to engage with cutting-edge technology while supporting our trade floor operations. Join us to be part of a team that values innovation and excellence, ensuring your contributions are recognised and rewarded.
Contact Detail:
System Recruitment Specialists Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Specialist in Glasgow
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect Desktop Support Specialist role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your troubleshooting expertise and knowledge of IT protocols. Be ready to share examples of how you've tackled issues in the past.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Desktop Support Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Desktop Support Specialist role. Highlight your experience with IT troubleshooting, especially in a Windows OS environment, and any relevant telecoms support you've provided.
Showcase Your Skills:In your cover letter, don’t just list your skills; show us how you’ve used them in real situations. Talk about specific instances where you’ve provided high-quality IT support or bridged knowledge gaps.
Follow the Process:We love it when candidates follow the application process closely. Make sure to submit your application through our website and double-check that you’ve included all required documents.
Be Proactive:Demonstrate your proactive approach in your application. Mention any initiatives you’ve taken in previous roles to improve IT processes or support, as this aligns perfectly with what we’re looking for.
How to prepare for a job interview at System Recruitment Specialists
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and IT protocols like TCP/IP, DNS, and DHCP. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Communication Skills
Since you'll be liaising with various teams, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully collaborated with others in previous roles, especially in high-pressure environments like a trade floor.
✨Be Proactive About Change
The role requires someone who can drive change within the IT perimeter. Think of instances where you've identified a problem and taken the initiative to implement a solution. Highlight these experiences during your interview.
✨Document Your Successes
Quality documentation is key in IT support. Bring along examples of documentation you've created or updated in previous roles. This will show your attention to detail and commitment to maintaining high standards.
