At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues in a fast-paced environment.
- Company: Join a leading investment bank with a dynamic IT support team.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Work autonomously in a vibrant, collaborative atmosphere.
- Why this job: Be part of a crucial team that keeps the trade floor running smoothly.
- Qualifications: Strong IT troubleshooting skills and knowledge of telecoms and protocols.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities.
Responsibilities:
- Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap.
- Following correct processes and procedures in line with standard operating procedures.
- Telecoms support included.
Tasks and Skills required:
- Provide high quality IT support.
- Good level of knowledge in all areas of IT troubleshooting - Windows OS environment.
- Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc.
- Good level of knowledge on Telecoms (Mobile phone/Dealerboards/Softphone).
- Quality documentation is created where necessary and updated.
- Being a proactive driver of change within the IT perimeter.
- Able to work autonomously.
Desktop Support Specialist in Derby employer: System Recruitment Specialists
As a Desktop Support Specialist at our prestigious Investment Bank in London, you will thrive in a dynamic and collaborative work environment that values innovation and excellence. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within the financial sector, all while being part of a team that is dedicated to providing top-notch IT support on the trade floor. Join us to be part of a culture that encourages proactive problem-solving and continuous learning, making your role both meaningful and rewarding.
Contact Details:
System Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Specialist in Derby
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in IT support. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled IT issues in the past. Highlight your troubleshooting skills and any experience with telecoms support to really stand out.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you can showcase your enthusiasm for joining our team.
We think you need these skills to ace Desktop Support Specialist in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support, especially in a Trade Floor environment. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting expertise and knowledge of IT protocols.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Support Specialist role. Share specific examples of how you've provided high-quality IT support and tackled challenges in previous roles.
Showcase Your Communication Skills:Since you'll be liaising with various teams, it's crucial to demonstrate your communication skills in your application. We love candidates who can articulate their thoughts clearly, so make sure your writing is concise and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at System Recruitment Specialists
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and IT protocols like TCP/IP, DNS, and DHCP. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Communication Skills
Since you'll be liaising with various teams, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully collaborated with others in previous roles, especially in high-pressure environments like a trade floor.
✨Be Proactive About Change
The role requires someone who can drive change within the IT perimeter. Think of instances where you've identified a problem and taken the initiative to implement a solution. Share these examples to show your proactive mindset.
✨Document Everything
Quality documentation is key in IT support. Be prepared to discuss how you create and maintain documentation for processes and procedures. Highlight any tools or methods you use to ensure everything is up-to-date and accessible.
