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- Tasks: Provide 2nd line IT support and resolve technical issues for clients.
- Company: Leading managed IT support services company in Wimbledon.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a team where your skills make a real difference in client satisfaction.
- Qualifications: 3+ years in IT support, strong networking skills, and excellent communication.
- Other info: Opportunity for client interaction and professional development in a vibrant setting.
The predicted salary is between 30000 - 40000 £ per year.
A leading managed IT support services company have an immediate requirement for an experienced 2nd line support engineer to join them.
Location: Wimbledon, SW19 3DB
Key Skills:
- Network Support
- IT Support
- Windows 10
- Office 365
- Active Directory
It is essential you have a good Networking experience and supported Microsoft platforms for several years. Excellent communication skills are essential as you will be talking with clients and also attending client offices to provide support.
- A minimum of 3 years’ demonstrated performance in a Network / IT support role.
- Demonstrable experience of supporting Windows 10 and MS Office 365.
- Good Problem-solving abilities, able to resolve most technical issues.
- Knowledge of Microsoft Desktop Operating systems – Windows 10 Image builds using SCCM.
- Use of and understanding of IT Tools, Active Directory, Azure AD, Intune, and Exchange.
You will be based from the office in Wimbledon with occasional client visits in and around the London area.
Please click “apply now” for more details.
2nd line IT support engineer in Morden employer: System Recruitment Limited
Contact Detail:
System Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd line IT support engineer in Morden
✨Tip Number 1
Network like a pro! Attend local IT meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Brush up on your communication skills. Since you'll be dealing with clients, practice explaining technical issues in simple terms. This will help you stand out during interviews.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of how you've tackled tricky tech issues in the past. This will demonstrate your expertise and make you memorable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 2nd line IT support engineer in Morden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10, Office 365, and networking. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd line IT support engineer role. Share specific examples of how you've tackled technical issues in the past.
Show Off Your Communication Skills: Since you'll be interacting with clients, it's crucial to demonstrate your excellent communication skills. We recommend including examples of how you've effectively communicated technical information to non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at System Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your networking skills and the Microsoft platforms mentioned in the job description. Be ready to discuss your experience with Windows 10, Office 365, and Active Directory. Having specific examples of how you've solved technical issues in the past will really impress them.
✨Practice Your Communication Skills
Since you'll be interacting with clients, it's crucial to demonstrate excellent communication skills. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with client interactions.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific problems you've encountered in previous roles and how you resolved them. Think about the steps you took and the tools you used, especially those related to IT support and troubleshooting. This will show that you're not just technically savvy but also a proactive problem solver.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its services. Understanding their approach to managed IT support can help you tailor your answers and show that you're genuinely interested in being part of their team. Plus, it gives you a chance to ask insightful questions during the interview.
