Service Coordinator Administrator in London

Service Coordinator Administrator in London

London Full-Time 21000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage repair orders and support the sales team with customer queries.
  • Company: Established domestic appliance retailer in Central London.
  • Benefits: Competitive salary, full-time hours, and a dynamic work environment.
  • Why this job: Join a professional team and enhance your organisational skills while making an impact.
  • Qualifications: 1-2 years of admin experience and strong communication skills.
  • Other info: Great opportunity for career growth in a supportive atmosphere.

The predicted salary is between 21000 - 29000 £ per year.

A well-established domestic appliance retailer based in Central London is seeking an experienced Service Coordinator Administrator to join their professional team. We are looking for a highly organised and proactive individual to oversee and manage all active repair and replacement work orders for the property management division, ensuring jobs are scheduled, monitored, and completed efficiently and on time.

In addition, you will support the sales team on the showroom floor during busy periods, offering excellent customer service and assisting with product queries and quotations. While the role includes some customer interaction, it is predominantly administrative, requiring strong organisation, time management, and communication skills.

Key Responsibilities
  • Oversee and manage all active repair and replacement work orders across the property management portfolio
  • Liaise with engineers, contractors, and property managers to coordinate and schedule jobs
  • Monitor job progress from instruction through to completion, ensuring timely updates to internal systems
  • Chase outstanding documentation, approvals, and updates to support efficient workflow and invoicing
  • Process invoices promptly once work orders are complete and all required documentation has been received
  • Maintain up-to-date records of all work orders, including costs, completion reports, and status updates
  • Respond to phone and email enquiries from clients, contractors, and internal teams
  • Assist on the showroom floor during peak periods – greeting customers, answering queries, and helping with quotations
  • Ensure showroom displays are well maintained and that product information is accurate
  • Provide general administrative support including data entry, document filing, and internal reporting
Skills and Experience
  • Minimum 1-2 years of office-based administrative experience
  • Excellent organisational skills and ability to manage multiple tasks
  • Strong written and verbal communication skills
  • Competence in Microsoft Office (Excel, Word, Outlook)
  • Proactive and professional attitude with a strong attention to detail
  • Comfortable working both independently and as part of a team

The role will suit individuals currently working as a Service Coordinator Administrator, Maintenance Scheduler, Office Administrator, or Account Coordinator and living within a commutable distance of Central London or willing to relocate.

Please forward your CV by clicking Apply Now!

Service Coordinator Administrator in London employer: System Recruitment Limited

Join a well-established domestic appliance retailer in the heart of Central London, where you will be part of a dynamic team that values professionalism and customer service. With a focus on employee growth, we offer a supportive work culture that encourages development and collaboration, alongside competitive salaries and a vibrant city location that provides unique opportunities for both personal and professional enrichment.
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Contact Detail:

System Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator Administrator in London

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Service Coordinator Administrator role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills in organisation and communication. Join relevant groups and engage with posts to increase your visibility in the industry.

✨Tip Number 3

Practice makes perfect! Prepare for interviews by rehearsing common questions related to administrative roles. Focus on showcasing your organisational skills and how you handle multiple tasks efficiently.

✨Tip Number 4

Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. It shows initiative and gives us a chance to see your enthusiasm firsthand.

We think you need these skills to ace Service Coordinator Administrator in London

Organisational Skills
Time Management
Communication Skills
Customer Service
Microsoft Office (Excel, Word, Outlook)
Attention to Detail
Administrative Support
Data Entry
Document Filing
Internal Reporting
Problem-Solving Skills
Teamwork
Proactive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your organisational skills and any relevant administrative experience to show us you're the perfect fit for the Service Coordinator Administrator role.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our needs. Keep it friendly and professional, just like we are at StudySmarter!

Show Off Your Communication Skills: Since this role involves liaising with various teams and clients, make sure your written application showcases your strong communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at System Recruitment Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator Administrator. Familiarise yourself with managing work orders, liaising with engineers, and providing customer support. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Organisational Skills

Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure timely completion of tasks.

✨Brush Up on Communication

Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. You might be asked to demonstrate how you would handle customer queries or coordinate with team members, so think of scenarios where you've excelled in communication.

✨Be Proactive and Positive

Employers love candidates who show initiative. During the interview, express your proactive attitude and willingness to go the extra mile. Share instances where you've taken the lead on a project or improved a process, as this aligns perfectly with the expectations for this role.

Service Coordinator Administrator in London
System Recruitment Limited
Location: London
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