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- Tasks: Join our team as an Inside Sales Engineer, supporting sales and ensuring customer satisfaction.
- Company: We're a global leader in materials handling and food processing equipment manufacturing.
- Benefits: Enjoy a competitive salary, company perks, and the chance to work in a dynamic environment.
- Why this job: Be part of a collaborative team that values innovation and customer service.
- Qualifications: 3+ years in sales/customer support; mechanical/electrical interest; project management skills.
- Other info: Fluency in Spanish/Italian is a plus; must be within commuting distance or willing to relocate.
The predicted salary is between 25000 - 35000 £ per year.
A global player in materials handling and food processing equipment manufacture has an exciting opportunity for an experienced Inside Sales Engineer to join their European Team, based near Dudley, UK.
Responsibilities:
- In your role of Internal Sales Engineer (Customer Service Representative (CSR)), you will become an integral member of the inside sales team, supporting the sales force and representatives, and also assisting customers in selecting the right choice for the application.
- As part of the UK team you will be responsible for managing the sales support process, including opportunity & design review, system calculation, preparing quotations, and managing the order fulfilment process. All leading to overall customer satisfaction.
- Carry out administrative tasks, all related to the quotation- and order entry process.
Qualifications and Skills:
- A minimum of 3 years experience in Sales / Customer Support working for an industrial product / equipment manufacturing company in a Business-to-Business environment.
- Strong interest in mechanical and/or electrical based products and solutions.
- Project management skills/experience present.
- Good understanding of MRP and CRM systems, and Microsoft Office (i.e. Word, Excel and Outlook).
- Spanish and/or Italian language skills are advantageous.
- Conveyor Belt and/or Food Processing industry experience a clear advantage.
- A positive attitude and a team player, but can also work on own initiative and execute.
- Customer oriented and committed.
The role will suit individuals currently working as Inside Sales Engineer, Internal Sales Engineer, Inside Sales Support Engineer, Customer Service Representative, Customer Service Engineer, Inside Sales Engineer, Sales Admin or Sales Support Engineer and be living within a commutable distance of Dudley, Stourbridge, Wolverhampton, Kidderminster, Birmingham or be willing to relocate.
Please forward your CV by clicking Apply Now!
Inside Sales Engineer employer: System Recruitment Limited
Contact Detail:
System Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Engineer
✨Tip Number 1
Familiarise yourself with the specific products and solutions offered by the company. Understanding their food processing and materials handling equipment will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Brush up on your project management skills, as this role requires managing various sales support processes. Consider taking a quick online course or certification to enhance your knowledge and show your commitment to professional development.
✨Tip Number 4
If you have language skills in Spanish or Italian, make sure to highlight these during your interactions. Being multilingual can set you apart from other candidates and is particularly advantageous in a European team setting.
We think you need these skills to ace Inside Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer support, particularly in the industrial product or equipment manufacturing sector. Emphasise any project management skills and familiarity with MRP and CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mechanical and electrical products. Mention your experience in the conveyor belt or food processing industry, and explain how your skills align with the responsibilities of the Inside Sales Engineer role.
Highlight Language Skills: If you have Spanish or Italian language skills, be sure to mention them prominently in your application. These skills can set you apart from other candidates and demonstrate your ability to engage with a diverse customer base.
Showcase Customer Orientation: In both your CV and cover letter, provide examples of how you've successfully supported customers in the past. Highlight your commitment to customer satisfaction and your ability to work both independently and as part of a team.
How to prepare for a job interview at System Recruitment Limited
✨Know Your Products
Familiarise yourself with the food processing and materials handling equipment that the company offers. Be prepared to discuss how these products can benefit customers and solve their problems.
✨Demonstrate Your Sales Experience
Highlight your previous experience in sales or customer support, especially in a B2B environment. Use specific examples to showcase your skills in managing the sales process and ensuring customer satisfaction.
✨Showcase Your Technical Knowledge
Since the role requires a strong interest in mechanical and electrical products, be ready to discuss any relevant technical knowledge you have. This could include understanding MRP and CRM systems or any project management experience.
✨Emphasise Teamwork and Initiative
The company values team players who can also work independently. Prepare examples of how you've successfully collaborated with others while also taking the initiative to complete tasks on your own.
