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- Tasks: Support the sales team and assist customers in selecting the right products.
- Company: Global leader in materials handling and food processing equipment.
- Benefits: Competitive salary, permanent position, and great company benefits.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: 3 years in sales support, strong interest in mechanical/electrical products.
- Other info: Ideal for those near Dudley, with excellent career growth opportunities.
The predicted salary is between 24999 - 25000 £ per year.
A global player in materials handling and food processing equipment manufacture has an exciting opportunity for an experienced Inside Sales Support Engineer to join their European Team, based near Dudley, UK.
Responsibilities:
- In your role of Sales Support (Customer Service Representative (CSR)), you will become an integral member of the inside sales team, supporting the sales force and representatives, and also assisting customers in selecting the right choice for the application.
- As part of the UK team you will be responsible for managing the sales support process, including opportunity & design review, system calculation, preparing quotations, and managing the order fulfilment process. All leading to overall customer satisfaction.
- Carry out administrative tasks, all related to the quotation- and order entry process.
Qualifications and Skills:
- A minimum of 3 years experience in Sales / Customer Support working for an industrial product / equipment manufacturing company in a Business-to-Business environment.
- Strong interest in mechanical and/or electrical based products and solutions.
- Project management skills/experience present.
- Good understanding of MRP and CRM systems, and Microsoft Office (i.e. Word, Excel and Outlook).
- Spanish and/or Italian language skills are advantageous.
- Conveyor Belt and/or Food Processing industry experience a clear advantage.
- A positive attitude and a team player, but can also work on own initiative and execute.
- Customer oriented and committed.
The role will suit individuals currently working as Inside Sales Support Engineer, Customer Service Representative, Customer Service Engineer, Inside Sales Engineer, Sales Admin or Sales Support Engineer and be living within a commutable distance of Dudley, Stourbridge, Wolverhampton, Kidderminster, Birmingham or be willing to relocate.
Please forward your CV by clicking Apply Now!
Inside Sales Support Engineer in Dudley employer: System Recruitment Limited
Contact Detail:
System Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Support Engineer in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them succeed. This shows you're genuinely interested and not just another candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Inside Sales Support Engineer role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Inside Sales Support Engineer in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Support Engineer role. Highlight your experience in sales and customer support, especially in the industrial sector. We want to see how your skills match what we're looking for!
Showcase Relevant Experience: When writing your application, emphasise any experience you have with mechanical or electrical products. If you've worked in the conveyor belt or food processing industry, make that stand out. We love seeing relevant experience!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at System Recruitment Limited
✨Know Your Products
Make sure you have a solid understanding of the food processing and materials handling equipment you'll be dealing with. Brush up on the technical specifications and applications of these products, as this will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you've successfully supported customers or resolved issues. Highlight your ability to manage the sales support process and how you've contributed to customer satisfaction in previous roles.
✨Familiarise Yourself with MRP and CRM Systems
Since the job requires knowledge of MRP and CRM systems, it’s a good idea to review any relevant software you’ve used before. Be ready to discuss how you’ve utilised these tools to streamline processes or improve efficiency in your previous positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products, team dynamics, and future projects. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
