We’re Hiring: Head of Software Support & Customer Experience

We’re Hiring: Head of Software Support & Customer Experience

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
System C

At a Glance

  • Tasks: Lead software support teams and enhance customer experience across various sectors.
  • Company: System C, a leader in healthcare and education software solutions.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to improving lives through technology.
  • Why this job: Make a real difference in customer service and operational excellence.
  • Qualifications: Proven leadership experience in software support and customer service.

The predicted salary is between 63000 - 77000 £ per year.

System C is seeking a Head of Software Support to lead our Support and Success function, ensuring customers receive high-quality service daily.

This strategic, senior leadership role spans healthcare, social care, education, and oncology systems, focusing on operational excellence, service strategy, and customer experience.

You will guide teams, set performance metrics, and deliver lasting improvements. #J-18808-Ljbffr

We’re Hiring: Head of Software Support & Customer Experience employer: System C

At System C, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge AI products. Located in a vibrant environment, our team enjoys a supportive atmosphere that values strong communication and teamwork, making it an ideal place for those looking to make a meaningful impact in the tech industry.

System C

Contact Details:

System C Recruitment Team

We think you need these skills to ace We’re Hiring: Head of Software Support & Customer Experience

Leadership Skills
Customer Service Excellence
Operational Excellence
Service Strategy Development
Performance Metrics Setting
Team Management
Strategic Planning