System C is seeking a Head of Software Support to lead our Software Support function, setting strategy and operating models for multiple teams across healthcare, social care, education and oncology solutions. You will lead leaders, define performance measures, and drive a prioritised service-improvement roadmap ensuring integrated delivery with Implementation, Product and Customer Success.
You will manage major incidents, incident and change processes, and drive improvements in knowledge
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Senior Director, Software Support & Strategy employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
