System C is seeking a Head of Software Support to define strategy and operating model across healthcare, social care, education and oncology solutions. The role leads leaders across teams, shaping performance measures, prioritising service-improvement roadmaps and ensuring seamless integration with Implementation, Product and Customer Success. You will transform how Support delivers value, oversee incident handling, drive continuous improvement, and build strong relationships with
Senior Director, Software Support & Customer Outcomes employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
