System C is seeking a Head of Software Support to define strategy and operating model across healthcare, social care, education and oncology solutions. The role leads leaders across teams, shaping performance measures, prioritising service-improvement roadmaps and ensuring seamless integration with Implementation, Product and Customer Success.
You will transform how Support delivers value, oversee incident handling, drive continuous improvement, and build strong relationships with
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Senior Director, Software Support & Customer Outcomes in Royal Leamington Spa employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.