System C is seeking a Head of Software Support to lead our Software Support function, defining strategy and operating model for multiple teams and product areas. You will drive performance, develop leaders and shape a joined-up approach with Implementation, Product and Customer Success.
In this senior role you will own incident, problem and change management, manage major escalations and use data to drive continuous improvements in service quality and customer outcomes across regulated
#J-18808-Ljbffr
Head of Software Support - Strategy & Leadership in Royal Leamington Spa employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
