System C is seeking a Head of Software Support to lead our Software Support function across healthcare, social care, education and oncology solutions. You will set the strategy, operating model and a prioritized service-improvement roadmap, aligning with Implementation, Product and Customer Success.
As a leader of leaders, you will develop managers, own SLAs, incident response and change control, and ensure a high-quality, reliable support experience for customers.
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Head of Software Support & Service Excellence in Royal Leamington Spa employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
