System C is seeking a Head of Software Support to lead our Software Support function, setting strategy and operating model for multiple teams across healthcare, social care and education solutions. You will own service performance across SLAs, lead major incidents, and drive a continuous-improvement culture.
This hybrid role requires two days per week in the office and close collaboration with Implementation, Product and Customer Success.
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Head of Software Support & Service Strategy in Oxford employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
