System C in the United Kingdom is seeking a Head of Software Support to lead our Software Support function across healthcare, social care, education and oncology solutions. You will set the strategy, operating model and roadmap for service improvement, ensuring reliable, high-quality support for customers.
As a leader of leaders, you will develop managers, drive performance against SLAs and KPIs, manage major incidents and ensure a seamless transition from Implementation to BAU Support.
#J-18808-Ljbffr
Head of Software Support - Strategy & Service Excellence in Nottingham employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.
