At a Glance
- Tasks: Coordinate software upgrades and ensure smooth delivery for our AI products.
- Company: Join System C, a supportive team focused on innovation and collaboration.
- Benefits: Dynamic work environment with opportunities for growth and impact.
- Other info: Travel to client sites and enjoy a varied, fast-paced role.
- Why this job: Make a real difference by helping customers maximise their software's value.
- Qualifications: Experience in coordination, strong communication skills, and a passion for AI.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly organised coordinator who thrives in a fast-moving environment and enjoys working closely with customers and technical teams? Join System C and play a key role in delivering smooth, well-planned software upgrades that bring real value to our users.
As a Software Upgrade Coordinator, you will support the scheduling, communication, and delivery of software upgrades across our customer base with an emphasis on our ambient listening AI products. You will work with colleagues across Product, Engineering, Customer Success and Implementation to ensure upgrades are delivered on time and with minimal disruption. This is a varied and people-focused role where ownership, collaboration and attention to detail really matter.
What you will be doing:
- Coordinate upgrade schedules in line with product release cycles
- Communicate plans clearly to customers
- Work with internal teams to align resources for UAT and training
- Support customers during upgrade activity, including occasional evening or weekend coordination
- Collect and track feedback during User Acceptance Testing
- Help resolve issues and remove blockers quickly
- Maintain accurate documentation, reports and deployment materials
- Identify ways to improve how upgrades are managed and delivered
- Travelling to client site to understand how products are adopted
What we are looking for:
- Experience in a coordination or project support role, ideally within IT or software
- Understanding of software lifecycles or release management
- A strong interest or exposure to AI products
- Strong communication skills and confidence working with customers
- Excellent organisation and ability to manage multiple priorities
- A proactive, solutions-focused mindset with strong attention to detail
- A collaborative approach coupled with enthusiasm and drive
- A willingness to be on-site and guiding our customers
Why join us:
At System C, you will be part of a supportive team that values ownership, continuous improvement and working together to solve problems. You will have the opportunity to shape processes, build strong relationships and make a visible impact on customer outcomes.
If you enjoy working in a dynamic environment where priorities can shift and no two days are the same, this role could be a great fit. Apply today to be part of a team that helps customers unlock the full value of their software.
Please note that this role will involve travel to client sites across the country.
StudySmarter Expert Advice🤫
We think this is how you could land Software Upgrade Coordinator (Liverpool)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at System C or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to System C.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like System C.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like System C that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Upgrade Coordinator (Liverpool)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at System C.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at System C and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at System C
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If System C uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
