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- Tasks: Join our Integrations team to enhance healthcare technology and support NHS staff.
- Company: System C, a tech company transforming healthcare with innovative solutions.
- Benefits: Flexible benefits, private healthcare, professional development, and a supportive culture.
- Why this job: Make a real impact in healthcare by improving patient care through technology.
- Qualifications: Experience with NHS systems, HL7 messaging, and APIs; strong communication skills.
- Other info: Dynamic role with on-call support and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.
You will be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As an Integrations Engineer, you will triage, investigate and resolve incidents within agreed SLAs. You will play a vital link role and collaborate with engineers, product managers and support teams to contribute towards successful upgrades, patching and testing of integration components. In your role, you will also enhance and develop interfaces - often in Rhapsody - and help ensure vital information is disseminated to NHS staff to support decision making and patient care.
What you’ll do:
- Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues.
- Proactively leverage Jira to ensure all relevant information is recorded and communicated to additional involved parties.
- Configure environments, support unit and end-to-end testing, and contribute to QA of interface functionality.
- Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e-Referral Service (Choose and Book).
- Assist with CareFlow EPR upgrades/patching after deployment.
Please note that this role will involve an element of on-call support as part of a 1 in 4 rota.
About you:
- Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
- Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
- Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
- Clear communicator who thrives in fast-moving environments - reliable, collaborative, and accountable.
Why System C?
We’re one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague-voted quarterly Values Awards. Join our mission and make a real impact. Apply today.
3rd Line Engineer - Integrations in Liverpool employer: System C
Contact Detail:
System C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer - Integrations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at System C on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on HL7 messaging and healthcare systems. We want to see that you know your stuff, so be ready to discuss how your experience aligns with the role and how you can contribute to our mission.
✨Tip Number 3
Show off your problem-solving skills! Be ready to tackle some real-world scenarios during the interview. Think about how you would handle complex incidents and communicate effectively with both technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at System C.
We think you need these skills to ace 3rd Line Engineer - Integrations in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of 3rd Line Engineer - Integrations. Highlight your experience with HL7 messaging and any relevant projects you've worked on in the NHS. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving healthcare through technology. Share specific examples of how you've tackled similar challenges in the past, and let us know why you want to join our team.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially with APIs, SQL Server, and tools like Jira. We love seeing candidates who can demonstrate their hands-on experience and problem-solving abilities in these areas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at System C!
How to prepare for a job interview at System C
✨Know Your HL7 Inside Out
Since the role heavily involves HL7 messaging, make sure you brush up on your knowledge of it. Be prepared to discuss specific examples of how you've worked with HL7 in the past and how it relates to interoperability in healthcare.
✨Familiarise Yourself with Jira and Agile
As you'll be using Jira for incident tracking, it’s crucial to understand its functionalities. Think of scenarios where you've used Jira effectively in previous roles, especially in Agile environments, and be ready to share those experiences.
✨Communicate Clearly and Confidently
This role requires clear communication with various teams. Practice articulating your thoughts on complex technical issues in a simple way. You might even want to prepare a few examples of how you've successfully communicated in fast-paced situations.
✨Show Your Passion for Healthcare Technology
System C is all about making healthcare work better. Share your enthusiasm for improving patient care through technology. Discuss any relevant projects or experiences that highlight your commitment to enhancing healthcare outcomes.
