Junior Infrastructure Engineer (Night Shift) in Leeds

Location: Leeds, United Kingdom
Salary: 25000GBP DoE

Shift Pattern: 4 On / 4 Off Nights (20:00-08:00)

Build your infrastructure career in a 24/7 operations environment

We're looking for a Junior Infrastructure Engineer, known internally as an Associate Infrastructure Engineer, to join our Managed Service 24/7 Operations team. This is an excellent opportunity for someone with a strong interest in IT infrastructure who wants to develop practical experience across enterprise technologies while supporting critical services around the clock.

Working as part of our night operations team, you'll play an important role in monitoring infrastructure, responding to incidents, supporting customers, and assisting with maintenance activities that keep services running smoothly. You'll gain exposure to a broad range of technologies while receiving structured training and development to help build your long-term career in infrastructure engineering.

At System C, we're committed to helping our people grow. We value collaboration, ownership, continuous improvement and integrity, creating an environment where individuals can develop their skills while contributing to technology that makes a meaningful difference.

What you'll be doing

• Providing technical service desk support to internal and external customers.
• Monitoring infrastructure hardware, operating systems and applications.
• Responding to alerts and incidents, carrying out initial diagnosis and resolution within agreed service levels.
• Escalating major incidents in line with established procedures.
• Assisting with patching, firmware upgrades and routine maintenance activities.
• Supporting backup verification and approved change activities.
• Completing clear shift handovers and maintaining accurate documentation.
• Following security standards, operational procedures and best practices.
• Contributing to continuous improvement initiatives across the Managed Services team.
• Travelling to company locations, customer sites or data centres where required.

What we're looking for

• Degree in IT or equivalent practical experience.
• Ability to work a permanent 4-on/4-off night shift pattern.
• Basic understanding of Microsoft operating systems, networking and virtualisation concepts.
• Strong organisational and problem-solving skills.
• Excellent communication skills and customer focus.
• A genuine interest in developing a career within infrastructure engineering.
• Previous IT support or infrastructure experience.
• Industry certifications such as CompTIA Network+, Microsoft certifications or security fundamentals.
• Experience working with enterprise support environments.

We provide opportunities to learn from experienced engineers, gain exposure to enterprise technologies and develop your technical expertise through ongoing training and practical experience. You'll be joining a collaborative team that supports one another while delivering high-quality services to customers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing CV's, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.