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- Tasks: Join our Integrations team to resolve complex healthcare interface issues and enhance vital systems.
- Company: System C, a tech company transforming healthcare through innovative solutions.
- Benefits: Flexible benefits, private healthcare, professional development, and a supportive culture.
- Why this job: Make a real impact in healthcare by improving patient care and decision-making.
- Qualifications: Experience with NHS systems, HL7 messaging, and APIs; strong communication skills.
- Other info: Dynamic role with on-call support and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.
The role involves being a key part of our Integrations team, operating primarily as 3rd‑line support for interoperability and interface issues. As a 3rd Line Engineer – Integrations, known internally as Integrations Engineer, you will triage, investigate and resolve incidents within agreed SLAs. You’ll play a vital link role and collaborate with engineers, product managers and support teams to contribute towards successful upgrades, patching and testing of integration components. In your role as an Integration Engineer, you will also enhance and develop interfaces – often in Rhapsody – and help ensure vital information is disseminated to NHS staff to support decision making and patient care.
What you’ll do:
- Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues.
- Proactively leverage Jira to ensure all relevant information is recorded and communicated to additional involved parties.
- Configure environments, support unit and end‑to‑end testing, and contribute to QA of interface functionality.
- Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e‑Referral Service (Choose and Book).
- Assist with CareFlow EPR upgrades/patching after deployment.
Please note that this role will involve an element of on‑call support as part of a 1 in 4 rota.
About you:
- Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
- Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
- Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
- Clear communicator who thrives in fast‑moving environments – reliable, collaborative, and accountable.
Why System C? We’re one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague‑voted quarterly Values Awards. Join our mission and make a real impact. Apply today.
3rd Line Engineer - Integrations in Leeds employer: System C
Contact Detail:
System C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer - Integrations in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at System C on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on HL7 messaging and healthcare systems. We want to see your passion for improving patient care, so be ready to share how your skills can make a difference!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to discuss past incidents you've triaged or resolved. Use specific examples to demonstrate your ability to handle complex issues under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission at System C.
We think you need these skills to ace 3rd Line Engineer - Integrations in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Engineer role. Highlight your experience with HL7 messaging and any relevant projects you've worked on in the NHS. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving healthcare through technology. Share specific examples of how you've tackled similar challenges in the past, and let us know why you want to join our team.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially with APIs, SQL Server, and Jira. We love candidates who can demonstrate their hands-on experience, so be sure to include any relevant projects or achievements that showcase your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our mission at System C!
How to prepare for a job interview at System C
✨Know Your HL7 Inside Out
Since the role heavily involves HL7 messaging, make sure you brush up on your knowledge of it. Be prepared to discuss specific scenarios where you've used HL7 in past roles, and how you resolved any issues that arose.
✨Familiarise Yourself with Rhapsody
As you'll be developing and supporting interfaces in Rhapsody, it’s crucial to understand its functionalities. If you have experience with Rhapsody, share examples of how you've configured environments or handled integration challenges.
✨Showcase Your Problem-Solving Skills
The interviewers will want to see how you approach complex incidents. Prepare to walk them through a challenging issue you triaged and resolved, highlighting your thought process and the tools you used, like Jira.
✨Communicate Clearly and Confidently
Given the collaborative nature of the role, practice articulating your thoughts clearly. Use examples from your experience to demonstrate how you’ve effectively communicated with teams and stakeholders in fast-paced environments.
