Head of Software Support & Service Delivery (Hybrid)

Head of Software Support & Service Delivery (Hybrid)

Full-Time 56700 - 69300 Β£ / year (est.) Home office (partial)
System C

At a Glance

  • Tasks: Lead software support teams to deliver top-notch service in healthcare and education.
  • Company: System C, a leader in healthcare technology with a focus on quality and reliability.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on continuous improvement and innovation.
  • Why this job: Make a real difference in people's lives by improving customer experience in vital sectors.
  • Qualifications: Proven leadership skills and experience in software support and service delivery.

The predicted salary is between 56700 - 69300 Β£ per year.

System C is seeking a Head of Software Support to lead our Support and Success function, delivering reliable, high-quality service across healthcare, social care, education, and oncology systems. The role focuses on strategic leadership, operating across multiple teams, owning performance metrics, and driving continuous improvements in customer experience. Hybrid work is offered with required in-office collaboration two days a week.

Head of Software Support & Service Delivery (Hybrid) employer: System C

At System C, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge AI products. Located in a vibrant environment, our team enjoys a supportive atmosphere that values strong communication and teamwork, making it an ideal place for those looking to make a meaningful impact in the tech industry.

System C

Contact Details:

System C Recruitment Team

We think you need these skills to ace Head of Software Support & Service Delivery (Hybrid)

Strategic Leadership
Service Delivery Management
Performance Metrics Ownership
Customer Experience Improvement
Team Collaboration
Healthcare Systems Knowledge
Social Care Systems Knowledge