At a Glance
- Tasks: Lead software support teams to enhance customer experience and operational excellence.
- Company: System C, a leader in healthcare and social care technology.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a difference.
- Other info: Join a dynamic team dedicated to improving lives through technology.
- Why this job: Shape the future of customer service in vital sectors like healthcare and education.
- Qualifications: Proven leadership experience in software support and a passion for customer success.
The predicted salary is between 63000 - 77000 £ per year.
System C is seeking a Head of Software Support to lead our Support and Success function, ensuring customers receive high-quality service daily.
This strategic, senior leadership role spans healthcare, social care, education, and oncology systems, focusing on operational excellence, service strategy, and customer experience.
You will guide teams, set performance metrics, and deliver lasting improvements. #J-18808-Ljbffr
Head of Software Support & Customer Experience employer: System C
At System C, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge AI products. Located in a vibrant environment, our team enjoys a supportive atmosphere that values strong communication and teamwork, making it an ideal place for those looking to make a meaningful impact in the tech industry.
