At a Glance
- Tasks: Lead software support and ensure top-notch service across various sectors.
- Company: System C, a leader in healthcare and education technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and customer success.
- Why this job: Make a real difference in customer experience and drive excellence in service delivery.
- Qualifications: Proven leadership skills and experience in software support.
The predicted salary is between 80000 - 100000 £ per year.
System C seeks a Head of Software Support to lead our Support and Success function, ensuring reliable, high-quality service daily. You will captivate a senior leadership role across healthcare, social care, education, and oncology systems and drive clear strategies, outcomes, and customer excellence. You will own performance metrics, guide major incident responses, and partner with Product and Engineering to prevent recurrence.
Head of Software Support & Customer Excellence employer: System C
At System C, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge AI products. Located in a vibrant environment, our team enjoys a supportive atmosphere that values strong communication and teamwork, making it an ideal place for those looking to make a meaningful impact in the tech industry.
