System C in the United Kingdom is seeking a Head of Software Support to lead the Software Support function, setting the strategy and operating model for multiple support teams and ensuring our customers receive reliable, high-quality service.
You will define how Support measures performance, develop its people, manage demand and deliver a prioritised service-improvement roadmap, while aligning with Implementation, Product and Customer Success.
Head of Software Support & Strategy in England employer: System C
At System C, we pride ourselves on being an exceptional employer in the health-tech sector, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to lead impactful NHS-funded initiatives, all while working in a supportive environment that values your contributions. Join us in our mission to enhance healthcare delivery, and enjoy the unique advantage of making a real difference in people's lives right from our vibrant location.