Junior Service Desk Analyst — Launch Your Tech Career in Belfast

Junior Service Desk Analyst — Launch Your Tech Career in Belfast

Belfast Full-Time 25000 - 30000 £ / year (est.) No working from home possible
System C

At a Glance

  • Tasks: Be the first point of contact for users and resolve straightforward tech issues.
  • Company: Join System C, a leader in Social Care & Education and Healthcare tech.
  • Benefits: Gain valuable experience, continuous learning opportunities, and a supportive team environment.
  • Other info: Friendly, detail-oriented team with great growth potential.
  • Why this job: Kickstart your tech career while making a difference in people's lives.
  • Qualifications: Proactive attitude and a willingness to learn; no prior experience required.

The predicted salary is between 25000 - 30000 £ per year.

System C in Belfast is seeking a proactive Technical Services assistant to be the first point of contact for users across our Social Care & Education and Healthcare product portfolio.

You will log incidents, perform initial triage, and use the knowledge base to resolve straightforward issues, escalating only when necessary while keeping customers informed.

A friendly, detail‑oriented approach and a commitment to continuous learning will help you grow with us.

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Junior Service Desk Analyst — Launch Your Tech Career in Belfast employer: System C

At System C, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work with cutting-edge AI products. Located in a vibrant environment, our team enjoys a supportive atmosphere that values strong communication and teamwork, making it an ideal place for those looking to make a meaningful impact in the tech industry.

System C

Contact Details:

System C Recruitment Team

We think you need these skills to ace Junior Service Desk Analyst — Launch Your Tech Career in Belfast

Incident Logging
Initial Triage
Knowledge Base Utilisation
Customer Communication
Attention to Detail
Problem-Solving Skills
Proactive Approach