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For Companies At a Glance
- Tasks: Join our Integrations team to enhance healthcare technology and support NHS staff.
- Company: System C, a tech company transforming healthcare with innovative solutions.
- Benefits: Flexible benefits, private healthcare, professional development, and a supportive culture.
- Why this job: Make a real impact in healthcare by improving patient care through technology.
- Qualifications: Experience with NHS systems, HL7 messaging, and APIs is essential.
- Other info: Dynamic role with on-call support and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.
The role
You will be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As a 3rd Line Engineer - Integrations, known internally as Integrations Engineer, you will triage, investigate and resolve incidents within agreed SLAs. You will play a vital link role and collaborate with engineers, product managers and support teams to contribute towards successful upgrades, patching and testing of integration components. In your role as an Integration Engineer, you will also enhance and develop interfaces - often in Rhapsody - and help ensure vital information is disseminated to NHS staff to support decision making and patient care.
What you will do
- Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues.
- Proactively leverage Jira to ensure all relevant information is recorded and communicated to additional involved parties.
- Configure environments, support unit and end-to-end testing, and contribute to QA of interface functionality.
- Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e-Referral Service (Choose and Book).
- Assist with CareFlow EPR upgrades/patching after deployment.
Please note that this role will involve an element of on-call support as part of a 1 in 4 rota.
About you
- Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
- Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
- Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
- Clear communicator who thrives in fast-moving environments - reliable, collaborative, and accountable.
Why System C?
We are one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague-voted quarterly Values Awards. Join our mission and make a real impact. Apply today.
3rd Line Engineer - Integrations in Liverpool employer: SYSTEM C HEALTHCARE LIMITED
Contact Detail:
SYSTEM C HEALTHCARE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer - Integrations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at System C. A friendly chat can open doors and give you insider info on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by brushing up on your HL7 knowledge and integration processes. We want to see that you’re not just familiar with the tech but also passionate about improving healthcare outcomes.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss past experiences where you triaged and resolved complex issues. We love candidates who can think on their feet and tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace 3rd Line Engineer - Integrations in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Engineer role. Highlight your experience with HL7 messaging and any relevant work with the NHS. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving healthcare through technology. Let us know how you can contribute to our mission at System C.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially with APIs, SQL Server, and tools like Jira. We’re looking for someone who can hit the ground running, so make sure we see your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SYSTEM C HEALTHCARE LIMITED
✨Know Your HL7 Inside Out
Since the role heavily involves HL7 messaging, make sure you brush up on your knowledge of it. Be prepared to discuss specific scenarios where you've successfully managed HL7 incidents or integrations in the past.
✨Familiarise Yourself with Rhapsody
As you'll be developing and supporting interfaces in Rhapsody, it’s crucial to understand its functionalities. If possible, try to get hands-on experience or review case studies that highlight its use in healthcare settings.
✨Showcase Your Problem-Solving Skills
The interviewers will want to see how you approach complex issues. Prepare examples of past incidents you've triaged and resolved, especially those involving interoperability and interface challenges. Use the STAR method to structure your responses.
✨Communicate Clearly and Confidently
Given the collaborative nature of the role, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical stakeholders, so being able to simplify your language is key. Consider doing mock interviews to refine this skill.
