Location : Field-based – various locations across the UK, with regular travel to training sites in multiple counties.
Contract : Permanent
Working hours : 40 hours per week
Benefits : BUPA private health insurance, company pension scheme and a vehicle for business use
About the Company
SYSTEL SAS is a software company specialising in telecommunications solutions. Innovative and fast-growing, with over €16M in revenue and 115 employees, the company supports its customers in modernising their infrastructure and implementing high-performance technological solutions.
SYSTEL SAS also has two sister companies in France, JANUA and SEMANTIC EXPERTS (publisher of the JAGUARDS software), with a combined revenue of €2M and 15 employees.
In addition, SYSTEL SAS operates a UK subsidiary based in Yorkshire, SYSTEL UK, which generates €1.5M in revenue and employs eight employees.
Reporting to the HR Director, you will play a key role in delivering IT training to our customers, enhancing their knowledge and skills, and supporting the company’s growth and expansion into new markets
Responsibilities
Learning Design and Development
- Analyse training needs and objectives, taking learners’ expectations and existing knowledge into account.
- Develop training schedules and delivery plans, including course duration, frequency, locations, external trainers and course structure.
- Design and update training materials, including learning modules, exercises, practical scenarios and the tools used.
Training Delivery and Facilitation
- Deliver training to customers across the UK, ensuring compliance with health and safety requirements and the safety of people and property.
- Facilitate and manage group dynamics in both face-to-face and remote learning environments, including e-learning.
- Handle the associated administrative and legal formalities, including training agreements, attendance or completion certificates, and other relevant documentation.
Learning Quality and Monitoring
- Keep up to date with developments in training methods and technology relevant to your area of expertise.
- Assess learners’ progress and monitor their development.
This list of responsibilities is not exhaustive.
Profile
- A bachelor’s degree (or equivalent) in training and learning design, instructional design or educational sciences, with at least five years’ relevant experience.
- Strong knowledge of instructional design methods.
- Strong knowledge of training design and development methodologies.
- Proficiency in training delivery and group facilitation techniques.
- Proficiency in the use of training tools, particularly e-learning solutions.
- Very good knowledge of the relevant technical field and a broad general knowledge.
- Understanding of how a business operates and of the roles and activities associated with the relevant technical field.
- Very good knowledge of professional training regulations and legislation relating to group safety.
- Knowledge of configuring and installing end-user workstations.
- Basic knowledge of LAN/WAN networks, TCP/IP, proxies, HTTP, VPNs.
- Ability to work independently
- Strong training and facilitation skills
- Excellent listening and communication skills
- Ability to manage and facilitate group dynamics
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