Syspro in Manchester is seeking a Helpdesk Lead to head the end-user support function, ensuring rapid resolution of hardware, software and access issues, and to oversee configuration, deployment, and endpoint security. You will coach a small team of Helpdesk Technicians and manage day-to-day operations.
The role requires leadership, strong communication, and experience with Windows, Office 365, AD/Entra ID, and ticketing systems.
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Help Desk Lead: Hybrid Role with Health, Pension & 25 Days in Manchester employer: Syspro
At Syspro, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Global Tech Talent Acquisition Specialist, you'll have the opportunity to shape our employer brand while working with cutting-edge AI tools and diverse talent across the UK and South Africa. We are committed to employee growth, providing ample opportunities for professional development and a supportive environment that values your contributions.